The turnaround was so fast and the work looks great. I was able to give my wife her van back before I head out of town for the weekend. And I like the fact that all the same people (Jade, Jason) are still there since the last time I was in (11/14).
3/4/2016
Brittany L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Staff was very friendly and I loved being informed the entire time my car was there! Car looks great and car is clean and smells great! Thank you Faith Quaility, I refuse to go anywhere else because I k is I can trust you!
3/2/2016
Barbara G. VERIFIED CUSTOMER
Vehicle Make : Mercury
I was satisfied with the communications that was received. I appreciated the information and status of the repair via the email.
2/28/2016
Julianna A. VERIFIED CUSTOMER
Vehicle Make : Toyota
The lack of communication is appalling. Took 3 weeks then had to leave my car again because the repairs weren't completed and there was new damage caused by the shop that needed to be fixed. A total of 27 days for 26 hours of labor. Unacceptable. I'll never be back and won't recommend Faith to anyone I care about.
2/28/2016
Bruce L. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great Job. Better than expected!
2/25/2016
Eric V. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks,
looks good
2/25/2016
Deanna C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was great & so helpful!
2/25/2016
Elena D. VERIFIED CUSTOMER
Vehicle Make : Lexus
I went to pick up my car and there were scratches and bubbling in the clear coat that were not there. My customer service rep said that those scratches might already be there yet my car has only 2200 miles and paper plates and I do not believe nor do I accept the fact that they were there when My car was involved in the accident that was not my fault. My car has been with Faith Auto over 30 days and it is still there today. Feel free to send me a survey once my car has been delivered to me.
2/25/2016
Jade D. VERIFIED CUSTOMER
Vehicle Make : Nissan
They were Very attentive to every detail During this car repair / rental car experience. Thank u again. My car looks great !????
2/24/2016
Cheryl K. VERIFIED CUSTOMER
Vehicle Make : Honda
The only thing was the delays on completion. Maybe tell your customers 2 days more at the beginning and if you get it done early, they would think that it was great. Everything else was excellent. Faith went beyond what I expected. You will be getting my business again if required.
Thank you for the experience
Michael Kimrey
2/22/2016
Ricky R. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Things went smooth and flawless great outfit.
2/20/2016
George F. VERIFIED CUSTOMER
Vehicle Make : Ford
I think the repair to car was high quality.. My only complaint was trying to get a stright answer on status of my car. I felt like i was getting run around. Never could get Jason on phonem always had to leave him voice message and wait most of day for him to get back to me. Thanks. George F
2/19/2016
Anthony B. VERIFIED CUSTOMER
Vehicle Make : Subaru
My Passenger door won't open from the inside and now my driver side window doesn't work right (it stops short throughout the closing cycle, it takes about 10 depressions on the button to close the window). I tried to get it fixed on the following Saturday, 02/12/2016, but the manager said I can't help you, I don't have any Technicians here today. Why in the hell are you even open if you can't fix anything? Now I need to track down the Geico adjuster to get my car re-fixed. Seems like you guys have some quality control issues.
2/16/2016
Cid M. VERIFIED CUSTOMER
Vehicle Make : Audi
Great job! I was amazed at how well you were able to match my 13 year old paint when you painted my hood. Thanks again
2/12/2016
Angela/edward C. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for excellent work and professionalism.
2/5/2016
Joseph D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very happy with the repair job. Took a little longer to make the job right. It shows that you take pride in your work. Thank you
2/4/2016
Soussan B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Valued and caring service providers that helped me to have convenience time while my car was in a shop repair. Thank you!
Soussan B
2/4/2016
Mark W. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent work and customer support. When I grade a company I only speak the truth. Good and bad. Faith Quality Auto Body is a 5 star body shop and will always recommend them to anyone. Ask for Jason ****.