Your representative was very helpful and the results were outstanding!
4/1/2016
John G. VERIFIED CUSTOMER
Vehicle Make : Toyota
ABRA in Grayslake was amazing. They took care of everything I needed! And fast! I would and will recommend them to any body
3/29/2016
Jeffrey T. VERIFIED CUSTOMER
Vehicle Make : Ford
A great experience all around. Great customer service. I would definitely come back. John was extremely nice and helpful
3/28/2016
Ronald P. VERIFIED CUSTOMER
Vehicle Make : Honda
I was highly surprised and almost shocked to hear how much it was going to cost me to repair the front bumper. It was extremely fair and reasonable Thank you.
3/18/2016
Jeanne Y. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
First class team...totally happy. Thank you all.
3/16/2016
Amy K. VERIFIED CUSTOMER
Vehicle Make : Mazda
Ed at Abra is great. He is always very professional and nice. I have taken my car to Abra twice and have referred friends and family.
3/15/2016
Mary V. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great job and done quickly. Also appreciated that they kept me updated on the progress of the repairs. Friendly staff too.
3/12/2016
James H. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Ed and the team in Grayslake did a great job.
3/11/2016
Hugo M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good job. Everyone there was polite and helpful .Ed kept in touch every step. I am recommending to all my friends and family
3/11/2016
Bob T. VERIFIED CUSTOMER
Vehicle Make : Ford
Good communication followed through on promises.
3/10/2016
Julie K. VERIFIED CUSTOMER
Vehicle Make : BMW
I do not wish to have anyone contact me. My issue was with the day it was promised to be done it was not and even though I called to verify it would be, by the time I arrived to pick it up, which was about 15 minutes before the shopped closed, they were just then calling me when they knew well beforehand it wouldn't be done that night.
3/9/2016
John A. VERIFIED CUSTOMER
Vehicle Make : Acura
Customer service was excellent and the communication / follow up was great. Jessica and Ed did a fantastic job keeping me informed as to the status of my cast and what I could expect. They were super!
3/6/2016
Angel C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
No good
3/4/2016
Nancy F. VERIFIED CUSTOMER
Vehicle Make : Acura
Although my car had to be moved to another Abra due to insurance reasons I was extremely satisfied that the employees at Abra in Grayslake were very informative and always kept me in the loop of what was going on and very friendly! If I ever have any needed repairs I will definitely bring it here!
Thank you!
3/3/2016
Kristin C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great work! Hopefully I don't need to come back, but will if my car gets hurt again. I will recommend ABRA!
3/1/2016
Rosemary B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer service. Detailed information and updates was provided for all services to include any changes from the original estimate. We also discussed additional repairs and estimates were provided. I would welcome using your services in the future.
2/28/2016
Aaron Z. VERIFIED CUSTOMER
Vehicle Make : Audi
Ed and Ron were fantastic, I've never had better service.
2/27/2016
Meaghan C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car still had scratches from the accident when I picked it up. I was told all textured plastic pieces come scratched so even if it has been fixed it still would be scratched.
The customer service was pretty awful as well. I knew more than the receptionist who deals with all the customers. She told me at one point that I could see they were a little busy so she couldn't help me.
2/24/2016
Tom M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Your Abra team in Grayslake did a wonderful job not only on my car, as well as keeping my updated throughout the repair process! I will wholeheartedly recommend them to my friends and relatives.