Lengthy repair had to redo paint color lack of returning phone calls. Tree sap all over car
9/13/2016
Delilah K. VERIFIED CUSTOMER
Vehicle Make : Lexus
I appreciate that I was always informed on the progress. Everyone I spoke to was nice & personable. That means a lot. Keep up the excellence!
9/10/2016
Bev A. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I have been so impressed from the first time I walked in until today what I had it delivered to my home. I met with Jim and Deb, the receptionist, who took care of everything in a very timely manner. I had to change times a couple times and it was easily done. I can honestly say the job was done to perfection.
I give them all a 10+ and will be happy to give ABRA excellent reviews.
9/9/2016
Courtney S. VERIFIED CUSTOMER
Vehicle Make : Honda
Service was a 10. Customer service was a 10. I was very happy with my experience.
9/7/2016
Kasandra S. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Very fast, very professional, got the job done and very nice people. I would definitely recommend ABRA. Overal I give you guys a 10/10. Thanks again!
8/27/2016
Whittney G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everything was good. Noticed a scratched/scraped spot on my hood above where my fender was fixed after I got home the evening I picked my car up. Called Monday morning and spoke with Jim @ the Knoxville location who told me to bring it by and he would take a look. He checked the spot and took it back to the shop area and they buffed it out. Told me to come back by or call with any issues with the spot. Hopefully that fixed it, but I will continue to watch it. That was not a spot that was on my car prior to dropping it off. Only problem I had.
8/22/2016
Kelly P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great staff!!!
8/18/2016
Samantha G. VERIFIED CUSTOMER
Vehicle Make : Honda
You made the entire process easy and painless. Thank you for a job well done.
8/18/2016
Patricia S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was very courteous and let me know every day anout the status of my car.
8/9/2016
Jennifer J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Jim was very friendly and helpful. He gave me daily updates and answered any of my questions.
7/30/2016
Vincent C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly staff, quality workmanship; kept me informed of progress in completing the job!
7/29/2016
Caityn D. VERIFIED CUSTOMER
Vehicle Make : Honda
Wonderful staff, great service
7/29/2016
Soriya C. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Definitely a job well done, although that doesn't even come close to the service I and my family have received here. I was referred here and had no reservations whatsoever about the quality or timeliness of the work that needed to be done... I knew it'd be the best! Not only was the work amazing and my car looked and smelled like it was brand new, fresh off the lot, but the general manager, Shane Graham met me in the sweltering heat AFTER HOURS on a weekend just so that i could get my baby back. Without a doubt, I will honestly never go anywhere else for as long as I live in TN because the buck stops here!
P.s. Additionally, my pup was allowed to come in with me while I handled paperwork, rental car info etc. That meant alot as it was a very hot day!
7/24/2016
Corina O. VERIFIED CUSTOMER
Vehicle Make : Mazda
the employee took the car in was professional and kind
7/23/2016
Robin M. VERIFIED CUSTOMER
Vehicle Make : Dodge
They are AWESOME!!! Thanks
7/23/2016
Laverne P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Haven't seen my car in such great condition in a very long time. Thanks so very much!
7/23/2016
Ricke H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent service and outstanding customer care!
7/21/2016
Jane L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Prompt attention , courtesy and positive feedback and updates was greatly appreciated.