Loved the daily updates and the ease of getting/returning a rental car. Chris Tunstall was great to work with.
12/13/2015
Hugh O. VERIFIED CUSTOMER
Vehicle Make : Ford
The best car repair experience I have ever had. Chris was very professional, helpful and thorough. Thanks
12/6/2015
Oscar P. VERIFIED CUSTOMER
Vehicle Make : Honda
The experience was completely seamless; from the time I called for an appointment to when I picked up the completed product. All I had to do is show up and pay my deductible.
The service was second to none! And the results were outstanding.
12/5/2015
Larry M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you!
12/4/2015
Ashly A. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Just a little upset that I had to take my car back that had just been repaired and to now replace the head lamp due to condensation because of a low quality head lamp being put in place.
It also concerned me, when I went to the Durham location on Alston Rd unaware of the Neal Rd location I was suppose to go to... They were speaking of replacing someone else's head lamp due to condensation. I would hope it is not due to the same reason as mine (bad head lamp being placed in). While it may be cheaper and to do so, it's only allowing for more work for yourselves. None the less, it was done for free so that's a good thing since it certainly wasn't my fault. Head lamp in place now is great.
11/28/2015
Dorinda T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Customer care was excellent. The texts were greatly appreciated for communication.
11/27/2015
Scott W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You guys lived up to your reputation
Over spray. Rookie mistake
Chip in paint
You didn't have time to get aligned
Even though u took two extra days
The running light wasn't replaced
The grill and head lights are in even
And your secretary that had a reputation for an attitude
Hung up on me! I am demanding nationwide get my money back
11/25/2015
Eric F. VERIFIED CUSTOMER
Vehicle Make : Dodge
Christopher was fantastic! I hope I don't need your services any time soon but if I do I would absolutely return to Abra. Thanks so much.
11/24/2015
Mark S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
What can I say. Our car looks absolutely amazing inside and out. Very very pleased. Great job
11/24/2015
Monique R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Completed the job in a timely manner and kept me update with the process of my car.. very professional
11/18/2015
Loraine M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
We are impressed with the thoroughness and quality of the work. I was also impressed with th continued communication in my email letting me know how the repair was progressing. The car looked beautiful when we picked it up. Absolutely a job well done. I will definitely recommend ABRA to friends and family.
11/12/2015
Amanda P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Chris really kept me updated about the progress of my car and was really helpful!
11/7/2015
Zoe E. VERIFIED CUSTOMER
Vehicle Make : Subaru
Thanks for the text updates, quick car drop off, and excellent repair work on my car!
11/7/2015
Xiou C. VERIFIED CUSTOMER
Vehicle Make : Toyota
perfect service?
10/31/2015
Robin W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very nice work, professional. Also courteous folks with pride in their work, thank you!
10/31/2015
Ashley N. VERIFIED CUSTOMER
Vehicle Make : Honda
Customer service was excellent all the way around !!!! Mike, Fran and Christine are all top notch employees!!!! You made the whole process easy and surprisingly enjoyable considering I ended up with Abra because of an accident
10/31/2015
Lisa S. VERIFIED CUSTOMER
Vehicle Make : Honda
The repairs look great. Customer service was friendly and professional, and I am pleased with my experience.
10/30/2015
Diane H. VERIFIED CUSTOMER
Vehicle Make : Acura
Very efficient and organized. Took the hassle out of getting my car fixed. Thank you!
10/30/2015
Jurgen W. VERIFIED CUSTOMER
Vehicle Make : Mazda
I'd say I am 95% satisfied; only thing is during handling of front bumper some scratches that were not there before were put in so I will try to correct them.