Auto Body Xperts Holland

Thank you for keeping us up to date and taking care of use of another car

Love the way you treat your customers.

You all did a good job. I am satisfied with the repairs done. Thank you all very much.

The car had not been thoroughly washed (bugs on the front and mirrors) but when my wife mentioned it to your staff, they took care of it immediately. So all's well that ends well. Thank you! (we appreciate the wash coupons too!) D. Sanderson

Your message to us was greatly appreciate. Your service was also great and done so well Thank you, Sally G

I was given an estimate that the repair work would be completed in two days. You called on the day I was supposed to pick up my vehicle and said the fenders needed to be blended with the front bumper and it would an additional day. You also stated all was good with State Farm and they approved the additional work. It was two days later and I was informed the vehicle was ready (a day longer than I was told it would take, and two days longer than the original estimate). The additional $400+ for blending the fenders and new emblems were included on my invoice and you said everything would be billed to State Farm because I had zero deductible. After taking the vehicle home I looked at the fenders and it was obvious they had not been touched. I drove back to your facility to find out where the confusion was. I was told that the State Farm adjuster didn't approve the blending and that the $400+ wouldn't be on the invoice sent to State Farm. I asked for a new invoice and was told it would be emailed to me right away, it wasn't. I called State Farm and they said the additional money was approved and you had already billed them for it. They informed me there was no "adjuster" and no notes on the file to indicate any reason why the blending wouldn't be completed. So my question would be: Is this an honest mistake or is this a case of you fraudulently over billing insurance?

Thank you Team and front desk!

Great job from a great team! Every team member was very kind and courteous! We will highly recommend you to others.

Very efficient and loved the email updates!!

My wife absolutely fell in love with your place. She wants to hang out there all the time. She couldn't say enough good about the people and service!!

Looks great.

Everyone was friendly, courteous and accommodating. My vehicle was completed in a timely manner. Thanks for the great service.

Thanks for good help so far. Bill

Great service! Job well done!

Outstanding customer service and repair! 5 star experience!!!

I appreciated the service from the moment I walked in the door. My car looks great and you'd never know I backed into the mailbox :)

The repair work looks excellent and was finished on time. It was very nice to receive free hand car washes-a pleasant surprise!

Always updated, professional service with the staff and body work. I would recommend you to anyone who asks.

The staff was extremely friendly, having the loaner car was great, my car looks great and was super clean when I picked it up. Service was excellent!!

It was a really nice experience working with you in this situation the service was perfect you did what you said you would and on time both of which are things that are hard to come by now day. Thank you for everything