Wiregrass Body & Frame Inc

Good Job

Great job and very helpful staff. Did job right and took no short cuts. Hopefully I want have to have body work done again, but if I do I'll definitely go here. Done in a timely fashion and better customer service than what I received at Joe Hudson Collision Body shop.

The team and customer service at Wiregrass Body & Frame was outstanding!!!

2 Nov 2018 at approximately 4:15 p.m. - When we arrived to pickup the 2010 Honda Element, we inspected the work prior to departing the shop, and discovered that the replacement antenna did not mount flush with the antenna base. It appeared as if the antenna was the wrong type for the mount given the noticeable gap when screwed into its mounting receptacle. In addition to the problem noted above, the antenna base had a gap between the bottom and the smooth surface of the vehicle top of approximately ****/16" to ****/4" of open space. A lady who brought the vehicle for delivery after inspection returned the vehicle to the shop, and approximately 20 minutes later another gentleman brought the Honda Element back to the front of the shop. We inspected the antenna, and it appeared as if a shorter antenna was installed and was secured to the antenna base permanently. According to the gentleman who brought it back, it was tapped in order to secure it flush to the antenna base. Standing on the ground, we looked at the antenna base to be closer to the vehicle's top surface with a much shorter gap between the base and the top of the vehicle. At t I stated that I would add some sealant around and in between the base and the roof of the Honda Element. When we returned home, using a standing platform to see the antenna up close from above, it was then noticed that in there are now indentations around the antenna base on the surface

Quick service. Kept me informed throughout work

The reverse light comes on when you turn the lights on to Auto or turn them on even when you turn the left and right blinker. The trunk is hard to close you have to slam it closed was not like that before.

I appreciated the friendly atmosphere, and being kept up to date with the progress. Nothing keeps customers like good customer service.

Denise was great

On time kelp information

It's not repaired and your text messages are screwed up. It's

My car looks great and the service was excellent! Thank you!

Very professional impressed with the work on our car

Awesome job! Well done. I highly recommend this body shop.

I. Trust wiregass all the way thank to each an every one for the work yell did an for helping me in the whole process an making sure I was taking care of until I got my truck back yell are the best. Thanks everyone Larry Helms

Great Job!

The parts that were clearly replaced by Wiregrass were very satisfactory. The fact that was missing property and damaged property when I picked up my car was unsatisfactory to include the response by the receptionist claiming zero responsibility. My car is also full of ants and I know there was no food when I left my car.

Great service as always

The folks at WBF are a great example of Customer Service. They care about the customers needs.

I told you I couldn't do without the car very long to get the parts then call me and I would bring you the car you said it would be 4 maybe 5 days 17 days later I got my car back

Great job!