I had excellent service from Miguel and Tina. I am so pleased with my repair work! They washed my car and cleaned the inside. The staff also helped me rent a car when my other rental arrangement turned problematic. I am a repeat customer, and will not hesitate to return should the need arise.
6/29/2018
Ralee C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Due to miscommunications on Geico's side, my vehicle was not ready when I arrived, and I was told that I would need to drive my incomplete car until the missing part came in the next day. After driving for 30 minutes something fell off the car that I was unable to retrieve. I can only hope that it was not essential to reattaching the missing piece tomorrow. It seems as though GEICO could have paid the $30 for one more day of a rental, as well as listened to the repair shop employees with regard to when my vehicle would be ready for me to pickup.
6/28/2018
Shakira F. VERIFIED CUSTOMER
Vehicle Make : BMW
Excellent communication regarding repairs! Customer friendly service!
6/28/2018
Carolyn B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The people was awesome and very professional kelpt me updated with everything that went on with our vehicle thanks a bunch to the team!
6/28/2018
Susan S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly staff. Liked the updates on progress of work.
6/26/2018
Bruce B. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was fine, however, I expected a final review by a service person to explain what was done. I was handed papers to sign ( by very nice people) but I was not asked if I had any questions, which I did. No one went over the guarantee that I was told about when I first arrived. These comments are meant to help better serve All customers at All times.
I would highly recommend the place to others and if ever needed I would definitely return to this shop!
I am overall Very pleased!
Thank you for accepting my true comments that I think will help make this shop the best in the DMV.
6/22/2018
Eileen F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car looks like new ! Also I liked the updates about the progress
Good work!!! ????????
6/21/2018
Janet D. VERIFIED CUSTOMER
Vehicle Make : Buick
Great service.
6/21/2018
Michael G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great quick service!
6/21/2018
Virginia M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
great job,great communications
6/20/2018
Russell F. VERIFIED CUSTOMER
Vehicle Make : GMC
They did an excellent job on my vehicle and make sure everything was right...He talk me as a member of family and I respect that.I will recommend my friends and family to Capital Certified Collision because they will get the job done and Have you right back on the road. ( a satisfied customer)
6/19/2018
Lashawn P. VERIFIED CUSTOMER
Vehicle Make : Dodge
These guys went above and beyond the call of service - 5 star quality
6/11/2018
Cecilia G. VERIFIED CUSTOMER
Vehicle Make : Acura
Excellent service!
6/9/2018
Marilyn K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you! My mom and I are very pleased with the service/work from start to finish.
6/8/2018
Porchia F. VERIFIED CUSTOMER
Vehicle Make : BMW
Work was well above and beyond what I expected! One side of my car needed fixing and it made the whole vehicle look brand new. I was given a 3 week pick up estimate for my vehicle and was called unexpectedly to come and retrieve my vehicle within a week! Miguel exceeded my expectations and did an AMAZING job! I will definitely recommend this business to anyone looking for auto repair services
6/8/2018
Liam F. VERIFIED CUSTOMER
Vehicle Make : Ford
Fast, easy, job well done
6/8/2018
Kara M. VERIFIED CUSTOMER
Vehicle Make : Honda
Felt like I was getting premium customer service!
6/5/2018
Dale L. VERIFIED CUSTOMER
Vehicle Make : Nissan
I realize the the issue with the trunk alignment was not on the estimate, but as of now it is not correctly aligned, so I am not 100 % satisfied with my car. But as far as what you all were tasked to do,it looks very good, and I am completely satisfied with that.
- Thank you all very much.
6/5/2018
Doris P. VERIFIED CUSTOMER
Vehicle Make : Acura
Liked the personalized service. Professional yet friendly. Great combination.