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Real Reviews from VERIFIED CUSTOMERS
Karthikesan R. VERIFIED CUSTOMER
Vehicle Make : Toyota
100· satisfied
1/14/2016
Qiliang S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
At the estimate time Mr.Casey Neubold found that two parts were missing at the right corner in the trunk, which he thought that the technician forgot to put back during the last repatriation also done at your shop.yesterday I talked with Mr.Cody Campbell and now I am still waiting for his reply.
1/14/2016
Xiuzhi C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Good!
1/14/2016
Troy K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Cody and team were outstanding. Very professional and treated me like I was a VIP. They kept me informed about my truck from start to finish.. awesome job. I cannot thank them enough.. if anything happens again I will feel confident that King's auto will take care of them for me. Plus everything was guaranteed for the rest of the time out on my car. Great job guys
1/12/2016
Ksenia L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Repair took longer than was estimated. And communication about it was not ideal. But overall my experience is satisfactory.
1/11/2016
Rick P. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everyone at King Collision was very helpful in keeping me informed of the progress, especially Richard Coward. Thanks!
1/9/2016
Ruslan T. VERIFIED CUSTOMER
Vehicle Make : Toyota
None
1/9/2016
Susan F. VERIFIED CUSTOMER
Vehicle Make : Toyota
If I ever gave another issue, I will return.
1/9/2016
Joseph B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Job professionally handled. Thanks.
1/7/2016
Margaret W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great service,
1/7/2016
June N. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent customer service, King Collision team contacted me with daily updates regarding my vehicle.
1/7/2016
Dewey P. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for making my car look great!!!
1/7/2016
Sai H. VERIFIED CUSTOMER
Vehicle Make : Honda
good job and timing as scheduled on the whole. However, not fully or 100% satisfaction for lack of consultation before final complete repair.
12/28/2015
Mark D. VERIFIED CUSTOMER
Vehicle Make : BMW
Ryan from Geigo at King was very easy to deal with & explained the process clearly. Chad from King was also amazing. He kept me informed with progress both via text & phone. Hopefully I won't need King Body Shop again but if I do I'll definitely go back. I'll also happily recommend King to friends.
12/26/2015
Johnnie R. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Cody represents your organization very well. He kept me informed throughout the process and my car was ready when he said it would be. He is a very personable young man which made interacting with him a pleasant experience. The Body Shop did a beautiful job on the repairs. It is as if the accident never happened.
12/24/2015
Lewis G. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did a good job and worked well with geico
12/24/2015
Juan C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
King collision kept me apprised of my car's progress throughout the entire repair.
12/23/2015
Leroy M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Nobody ever called me about my car. I had to call everyday to find out status. Stephanie assured me it would only take 3 days. My car was at King a total of 10 days. Mike advised me that someone ordered incorrect size tire, but nobody ordered the correct size. I had to call to find out that car was done. Nobody contacted me. The whole process was very confusing and frustrating.
12/17/2015
Joaquin R. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
You made the process very simple and easy. Your staff was exceptionally friendly and provided constant updates, which was much appreciated. Great job - you have the whole process nailed down.
12/17/2015
Kimberly N. VERIFIED CUSTOMER
Vehicle Make : Ford
When I first came to pick up car - one guy very kindly gave me a little leftover paint and cleaned some stuff off of the bottom panel of the driver side so I could touch up there. Then I left shop only to find the red warning light for the air bag was on and stayed on. I circled back and they ran a diagnostic, said fixed, I drove out. To find no lights on dash board, so drove back. I wanted to look at the fuses and got a little but not much help. Then was told that it could not be the fuses and to leave car there over the weekend. One person would be there the next day and look into. But they did not call or fix car on Saturday. I got it Monday when they said they replaced two fuses. Upon which I drove away only to hear rattling of a loose part. I called to bring back and they said they would have to get back to me as to whether they would devote time to that. I am going to take my car elsewhere.
12/15/2015