Will be bringing car back tomorrow bumper is not lined up properly
3/21/2016
Antolin C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Good job
3/21/2016
Nomey S. VERIFIED CUSTOMER
Vehicle Make : Acura
Thank you for doing a great job on my car. Everyone was courteous and very professional especially Richard. I would recommend the shop to friends and family without hesitations.
Thanks again
Nomey
3/19/2016
Scott B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly service and excellent communication as to the status of my repair. Highly recommended.
3/19/2016
Huong T. VERIFIED CUSTOMER
Vehicle Make : Toyota
I'm highly satisfied and very happy. Thank you so much to all of you
3/19/2016
Charles S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good customer services, everybody were very friendly.
3/16/2016
Eric H. VERIFIED CUSTOMER
Vehicle Make : Kia
The king collision team did an exceptional job repairing my Optima after the damage done to my bumper. They were very informative and kept me updated throughout the process. I would like to thank them for their time and work. Most people do their job but they went above and beyond the expectations I had and the customer service was everything you would want in a time such as a collision. Thank you all for your awesome work.
3/16/2016
Susan M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was very pleased with my service right from the time I brought my car until the time I picked it up. Everyone was very Nice and helpful. The car was done super fast and they did a beautiful job . Thank you.
3/12/2016
Emmerson C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Repairs took too long
3/12/2016
Constance M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Customer service great but car not ready when promised, and wasn't properly cleaned before returned to me. It would have been good to have a customer service rep go through all the repairs with me at pick up, but no one was available.
3/10/2016
Yunhua G. VERIFIED CUSTOMER
Vehicle Make : Honda
You made my car look like new
3/10/2016
Ricky H. VERIFIED CUSTOMER
Vehicle Make : Kia
Jason was great about updating us on the process of the repair. Answered all my questions too.
3/9/2016
Kevin B. VERIFIED CUSTOMER
Vehicle Make : Acura
The employees were great! Customer Service was amazing. My big concern was that I was not inform early enough about my brakes not being covered under the accident which it should have. I was made aware the day before pick up. This concerned me because if I would have known they were having trouble getting coverage I could have received a second opinion. Once I was made aware I was told how unsafe it was to drive that then quoted prices to replace my brakes myself at prices almost as high as 500. I was told that I could either get my brakes fixed or my car needed to be picked up the next day. My other concern was how would the mechanic know if my car was in working condition when he could not properly drive my vehicle to check things like suspension. This issue was very dissappinting and I will definitely not be using King Collision again. If this situation was dealt with proper care I wouldn't have an as issue as I stated before the customer service was great but this situation placed a bad taste in my mouth.
3/9/2016
Meeta S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Excellent service. Would be nice if they could close later in the evening
3/5/2016
Chris W. VERIFIED CUSTOMER
Vehicle Make : Ford
Outstanding service! You turned an incredibly inconvenient situation into a stress-free and positive experience. Thanks very much!
3/5/2016
William B. VERIFIED CUSTOMER
Vehicle Make : Kia
There were 3 items that were not replaced. The stone guard on the rear door which was removed for painting & the door guard strips on both doors. I'm not complaining because they were not included in the estimate. I will order on line later. other than that, the car looks great!
3/5/2016
Karem T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They fix my car very well and on time
3/4/2016
Kenan J. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The entire process was quick and easy. My car was repaired perfectly in just 4 days. What a nice touch to have it cleaned inside and out too! Excellent service. Thank you.