My representative handling repairs was very bad communicating with me and it cost me extra days of rental car money and initial problem after the accident wasn't diagnosed and because of that now I need to reopen my claim . My reps name Nanette Rios and I can honestly say that I don't think she is qualified for the position from my point of view very bad customer experience. So my car currently in the shop again being looked at the problem that was my biggest concern from the beginning but was totally disregarded by my rep and now causing me lost time and money. Cody was usual Nationwide rep in your shop before and I never had problems but my experience with Nanette ending up being a total horror. Thanks if you need additional info I will gladly explain everything I need so in the future it won't hurt other customers and I have plenty of proof to back my words up.
8/2/2016
Curtis B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
NA
7/30/2016
Cecil J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Cody and Stephanie did a great job.
Thanks so much!
7/29/2016
Sandra C. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Professional, responsible and help me a lot.
Always update me about my car repair. So happy.
7/28/2016
Anne B. VERIFIED CUSTOMER
Vehicle Make : GMC
There is a missing decal on the left side.
7/28/2016
Sylvette S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Very professional and courteous service.
7/28/2016
Joan G. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great job
7/22/2016
Timothy F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Awesome job! Thank you!
7/21/2016
Robin B. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank you so much for repairing my vehicle.
7/21/2016
Candice V. VERIFIED CUSTOMER
Vehicle Make : Lexus
Superb job! Great customer service!
7/21/2016
Jennifer B. VERIFIED CUSTOMER
Vehicle Make : Pontiac
As always, love the people! Thanks for all your help!
7/21/2016
Hao Z. VERIFIED CUSTOMER
Vehicle Make : Acura
prompt repair, very satisfied!
7/17/2016
Alfredo N. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I find that your Service is of the highest Quality!!
Sincerely -Magdalena
7/15/2016
June N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Wonderful service.
7/15/2016
France S. VERIFIED CUSTOMER
Vehicle Make : Honda
Excelent job.
Thanks, JL
7/14/2016
Josefina L. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair is really excellent and commendable! The time span is just right . It's fast, I didn't wait for a long time! I can recommend your company King Collision repair shop to my friends and relatives.Congratulations for a job well done!!!!!!!!
7/14/2016
Jennifer W. VERIFIED CUSTOMER
Vehicle Make : Toyota
I really liked the text message updates. Your tech was very thorough and made this easy for me.
7/9/2016
Luisa M. VERIFIED CUSTOMER
Vehicle Make : Nissan
The finishing touches were so unexpected...the car was vacuumed and whole car and even the tires were waxed...it was spotless and like new. The repairs so far look great. Thank you for taking care of my car!
7/8/2016
Andrew F. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Cody was excellent
7/7/2016
Pauline H. VERIFIED CUSTOMER
Vehicle Make : Ford
I like the way king does everything to satisfy there customer's, they did an awesome job on my Ford Mustang.