King Collision Center

I appreciated the periodic updates on the car. Thanks again.

Customer service and communications were excellent

Location is convenient to my work. People are very nice. Repair was done right. It took too long.

I really appreciated the text message updates. The repair work made my Jeep’s bumper and tail gate look and function as good as new.

Amy and Cody were very friendly and their customer service was outstanding. They provide me all the information I needed and answered all my questions. I would definitely bring my vehicles back to King if I ever needed it.

They kept me updated and it was an overall good Job from them.

GNanette is great. LOVED PICKING UP A CLEAN CAR.

Everyone that works there is so nice and helpful.

Very good

Everyone was so helpful and accomodating!!

You do a great job providing updates,you do a great repairing the vehicle. Thanks for a job well done.

The lights is not on and had a scratch on the side of the car. Back and force many times

Great job!

Car warning system is saying service power steering I have to take it to another service department Slow or sluggish starting sometimes Wipers comes on sometimes when starting Turning signals sounds uneven

I found the staff at Kings Auto very friendly and helpful. They did an excellent job of repairing my car. I am very satisfied with Kings Auto.

Absolutely outstanding as usual ! Never seen better work out of any other shop!

My experience with King Collision was great until the day I picked up my car. I noticed 2 things wrong with my vehicle and noticed that my $200 sun shades I always keep in my sun glass compartment by the sun roof were stolen. The first complaint I voiced to a representative was that I only had half a tank of gas in my car when I dropped it off on a full tank. 2). The material from my sun roof was buckling and when I dropped my car off it was in great condition. 3). Was when I went to reach for my sunglasses which I always keep in the glasses compartment were gone. The first two complaint I thought I would get some type of help from a representative who could resolve the issue or give me some type of answers but was dismissed as if they didn’t care. Also, I spoke with the manager of the collision center and he was very unprofessional and showed no sign of concern for my property. It seemed as if they had these problems before because every question already had an answer in the form of a defense mechanism. At that point when I realized my glasses were stolen I contact the police and proceeded back to the collision center but of course they had a not responsible for personal belongings sign and left with only a “we’ll review the tapes” response. This was by far the worst customer service ever and I will be reporting this company to the better business bureau. My attorney will be contacted!

Excellent customer service. No wait time, and the staff was very professional.

You all did great thank you so much

Folks wwre friendly. The whole experience was fast and easy. Plus they vacuumed my car. Kudod