Fae exceeded my expectations so far found one small run in the paint on the hood. However being the car is 8 years old I don't see this as something to complain about. All in all very pleased from start to finish. Thanks
10/7/2015
Jeffrey R. VERIFIED CUSTOMER
Vehicle Make : Ford
AAA and ford made the bad experience better thanks
10/2/2015
Barbara E. VERIFIED CUSTOMER
Vehicle Make : Mercury
The staff and service providers were very helpful. I was told what needed to be done and was notified about the time line for the work and was very pleased with the completed results. I would not hesitate to recommend the service department at Bill **** Ford.
Barbara E
10/2/2015
Jessica L. VERIFIED CUSTOMER
Vehicle Make : Ford
It made me a little uneasy that when I came to pickup my car, no one knew where the keys were. Other than that, great experience, very professional staff, I loved the convenience car and the paperwork was simple and clear. Thank you!
9/26/2015
Jodi S. VERIFIED CUSTOMER
Vehicle Make : Ford
I was so happy that bill **** provided a complimentary loaner vehicle for the duration of the time they had my vehicle. The repairs look amazing. I will use Bill **** in the future & will recommend your dealership to others. Thank you!
9/25/2015
Dale C. VERIFIED CUSTOMER
Vehicle Make : Ford
Very excellent job the only place I would take a Car too for paint and body work beautiful work thank you
9/24/2015
Larry L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
As usual, you guys did an incredibly great job! I am so pleased with the work you did on my car! Thank YOU!!!!
9/24/2015
Jennifer K. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everything looks great!
9/22/2015
John J. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professionally done with prompt updates on progress. Thanks
9/18/2015
Alyssa K. VERIFIED CUSTOMER
Vehicle Make : Ford
Quick service and great Job done.
9/18/2015
Richard H. VERIFIED CUSTOMER
Vehicle Make : Ford
They did a fantastic job in repairing my vehicle. The only issue I have, which I'll be bringing the car back in for them to look at, is the fuel cover is loose. I think it needs to just be tightened down. Other than that I am 100% satisfied.
9/14/2015
Danielle D. VERIFIED CUSTOMER
Vehicle Make : Ford
I was very concerned with how closely the shop would match the paint and make the repairs they said they would do. After having my car back for 3 days I have looked it over and I am very pleased with the work that was done. I would recommend this shop to others.
9/14/2015
William C. VERIFIED CUSTOMER
Vehicle Make : Ford
Well done... Car looks brand new.
9/11/2015
Amy I. VERIFIED CUSTOMER
Vehicle Make : Ford
I was impressed with the communication system your body shop has in place. Also the personal attention from the manager Joe Hershey was refreshing. He never dodged my calls.
I would suggest the service department take notes from the body shop.
9/8/2015
Joan C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
The car looks great. The staff was very helpful and accommodating.
Thank You
Tom Verla
9/6/2015
Eduardo O. VERIFIED CUSTOMER
Vehicle Make : Lincoln
The personnel were very helpful and professionals. They do goo d work. We were treated courteo8.
9/3/2015
David G. VERIFIED CUSTOMER
Vehicle Make : Ford
The workmanship, friendliness, and personal courtesy of the Bill **** staff was unbelievable. The fact we received a courtesy car ( at no cost) and were kept informed of the status of the repair via a weekly text....couldn't of asked for anything better. Thank You Bill **** Ford!
8/28/2015
Rhea M. VERIFIED CUSTOMER
Vehicle Make : Ford
The staff at Bill **** Ford was exellent, the work wa superb. The text they sent to keep me up dated on work done on the car, good ideal. I took the car in on Tuesday and they said it would ready on Friday and it was. I will recommend it to family and friends.
8/28/2015
Angela H. VERIFIED CUSTOMER
Vehicle Make : Ford
Could not be happier with the results. Thanks again.
8/27/2015
Andrew S. VERIFIED CUSTOMER
Vehicle Make : Ford
I had to bring the car back to have the rear deck lid readjusted on 8/26/2015. Other than that everything looks good.