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Real Reviews from VERIFIED CUSTOMERS
Christopher C. VERIFIED CUSTOMER
Vehicle Make : Ford
Great work and good communications with body shop manager Joe
7/12/2016
Matthew J. VERIFIED CUSTOMER
Vehicle Make : Ford
Repair done on time & right. Joe H is great job & runs a good operation
7/12/2016
Kimberly L. VERIFIED CUSTOMER
Vehicle Make : Ford
Great workmanship on all repairs. Work completed when promised. Great staff.
7/11/2016
Donald B. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks to your team for the great work.
7/7/2016
Margaret L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service and communication The repair looks great
7/6/2016
Deborah B. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was completed perfectly
7/6/2016
Christopher S. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional employees
6/30/2016
Patricia M. VERIFIED CUSTOMER
Vehicle Make : Ford
Yes, I was kept up-to-date on the progress. Ross kept me informed throughout the process. He coordinated with Chris D. In Quick Lane in order for me to also get new tires . Didn't have to make a separate trip. Thanks , Chris! And thanks Ross for handling the repairs!
6/29/2016
Yvette R. VERIFIED CUSTOMER
Vehicle Make : Ford
Bill **** Ford did a great job with our repairs and made it a great repair experience. Thank You!
6/29/2016
David U. VERIFIED CUSTOMER
Vehicle Make : Ford
Very well done and professional.
6/24/2016
Shannnon H. VERIFIED CUSTOMER
Vehicle Make : Ford
Wonderful customer service and quick action. Great!
6/23/2016
Frances H. VERIFIED CUSTOMER
Vehicle Make : Ford
The professionalism and team work as well as patience explaining any work from body shop Mgr Joe and the talented mechanic John to service Mgr Joe is exceptional. Receptionists and service staff at bill **** ford set the tone to an awesome experience. Oh as ND the rental vehicle I used just might be my next vehicle thru Rick vaughn. Didn't know I would even like it.great job team.
6/22/2016
Roberta L. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you. You made my misfortune very easy
6/21/2016
John N. VERIFIED CUSTOMER
Vehicle Make : Ford
The staff was very friendly and accommodating. I will continue to go back to Bill **** Ford
6/18/2016
Jerry S. VERIFIED CUSTOMER
Vehicle Make : Ford
A job will done, the people were very nice and helpful . I would recommend my friends to Bill ****, once again thank you????
6/15/2016
Ruth W. VERIFIED CUSTOMER
Vehicle Make : Ford
Repairs were completed on time, in fact 2 days early. The workmanship was excellent and the service great. We enjoyed the daily updates by text.
6/11/2016
Sir Reginald. VERIFIED CUSTOMER
Vehicle Make : Ford
The professionalism, expertise & quality workmanship was par-excellent! Thank you to all! Especially to Joe Hershey.
6/9/2016
Duane F. VERIFIED CUSTOMER
Vehicle Make : Mercury
I was very satisfied with everything your team did. The service was exceptional, and I thank you all.
6/7/2016
Jonathan M. VERIFIED CUSTOMER
Vehicle Make : Ford
I discovered damage to the underside of my vehicle that I know was not present prior to the work being done. I also notice a soft brake pedal (rear wheel bearing was replaced) that was not present prior. I have not contacted anyone about this yet but it is very disappointing considering how long the vehicle was out of service.
6/6/2016
Diane B. VERIFIED CUSTOMER
Vehicle Make : Ford
as always BBF goes above and beyond!
6/4/2016