The customer service and repair was beyond what I expected. The loaner car was a great added bonus. I will be referring them to friends and family.
9/18/2016
Diane M. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent work and I like how I was kept informed of the progress along the way. The manager was extremely friendly and helpful.
9/17/2016
Terry H. VERIFIED CUSTOMER
Vehicle Make : Ford
Joe Hershey and the team at Bill **** are the best. You guys do great work!!
9/17/2016
Kathleen T. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional and outstanding customer service
9/17/2016
David R. VERIFIED CUSTOMER
Vehicle Make : Mercury
I was very satisfied with the work done on my car. Thank you.
9/16/2016
Steve B. VERIFIED CUSTOMER
Vehicle Make : Ford
Provided personalized service that exceeded my expectations. Quality of the work was excellent even saveD me a few bucks Good job folks!
9/14/2016
Gail V. VERIFIED CUSTOMER
Vehicle Make : Ford
Very efficient experience. Hopefully I won't need collision service again?!
9/10/2016
William F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Total professionalism from start to finish. Unbelievable experience.
9/9/2016
Kimberly H. VERIFIED CUSTOMER
Vehicle Make : Ford
It took longer than I expected but otherwise happy with the work done.
9/9/2016
Ronald M. VERIFIED CUSTOMER
Vehicle Make : Lincoln
I have also dealt with Bill **** Ford since 1957. My first introduction to Bill **** was in 1957 buying a used black 1953 Ford convertible.
Any and all issues were satisfied completely over the many moons.
RONALD F. MATLEY
9/3/2016
Lauren L. VERIFIED CUSTOMER
Vehicle Make : Ford
You guys did an awesome job. Keeping us updated on all repairs were key and we really appreciate all your hard work!!
9/2/2016
Linda K. VERIFIED CUSTOMER
Vehicle Make : Ford
Do not change a thing you guys are wonderful
9/2/2016
Deborah W. VERIFIED CUSTOMER
Vehicle Make : Ford
We were given regular updates & when car was not able to be fixed in **** week, My wife was given a courtesy car to get back and forth to work. We chose Bill **** in order to get Ford parts & service. Also took into consideration the fine customer satisfaction I have received on my last 2 Edge leases(John Ballarin). Would recommend Bill **** to everyone!
8/29/2016
Michelle D. VERIFIED CUSTOMER
Vehicle Make : Ford
Joe Hershey's commitment to quality is unsurpassed and his team was exceptional. As a devoted customer, we opted to have our vehicle towed 161 miles to have the Bill **** team take care of the damage. Very satisfied with the service as well as the updates on the progress.
8/18/2016
Don T. VERIFIED CUSTOMER
Vehicle Make : Ford
Good communication. Very professional. Attention to detail.
8/17/2016
Susan M. VERIFIED CUSTOMER
Vehicle Make : Ford
I thought 2 weeks was a little too long to do the repair but I have always been satisfied with the end result.
8/16/2016
Keith F. VERIFIED CUSTOMER
Vehicle Make : Ford
When we first came in, Ashley took wonderful care of us and continued throughout the process of our vehicle being repaired. She went above and beyond the expected service and really helped us out. The entire front staff was very friendly,helpful, and understanding of our situation. The shop staff explained to us why things were taking a bit longer than expected and we're very apologetic. Though we didn't enjoy being in an accident we did appreciate the courteous way we as well as our investment were treated at Bill **** Ford. :-)