Completely happy with the work liked getting the text updates and work was done ahead of schedule
11/3/2016
Rebecca T. VERIFIED CUSTOMER
Vehicle Make : Ford
Joe is a great body shop manager, even when the news wasn't good, he followed up and never left you wondering.
11/3/2016
William S. VERIFIED CUSTOMER
Vehicle Make : Mercury
Many thanks for job well done
11/1/2016
Kathleen K. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was pleasant and courteous. I am very impressed
With Bill **** Ford
10/29/2016
Addison W. VERIFIED CUSTOMER
Vehicle Make : Ford
Need to aim the right headlight that was installed. Headlight is aimed too low
10/28/2016
Michael S. VERIFIED CUSTOMER
Vehicle Make : Mercury
Great job on the collision work. Car was nice and clean when I got it back. Also, I appreciate the loaner vehicle. Thanks again...Mike ****
10/27/2016
Joseph E. VERIFIED CUSTOMER
Vehicle Make : Ford
The repairs were done earlier than predicted and professionally done.
10/27/2016
Jacquelyn C. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you so much for fixing my car ahead of schedule. I'm very happy with the service I received.
10/24/2016
John J. VERIFIED CUSTOMER
Vehicle Make : Ford
Looks like it just came off the showroom floor. Very good job
10/20/2016
Andrea V. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Satisfied with the repairs however 4 weeks long to fix was a surprise for me. Thankfully I was able to get a loaner after the first 10 days.
10/20/2016
Deborah W. VERIFIED CUSTOMER
Vehicle Make : Ford
Worked with me to upgrade my courtesy car. Miranda was great! Updates were good and explanations on repairs by Joe helped also.
10/20/2016
David T. VERIFIED CUSTOMER
Vehicle Make : Ford
The team at Bill **** Ford is second to none. Excellent repair and experience.
10/15/2016
Ryan B. VERIFIED CUSTOMER
Vehicle Make : Ford
Joe always goes above and beyond... every time
10/13/2016
Janice S. VERIFIED CUSTOMER
Vehicle Make : Ford
Very satisfied!!!!
10/11/2016
Robert M. VERIFIED CUSTOMER
Vehicle Make : Ford
Car was not repaired to my satisfaction. Need to return it Monday to AGAIN be repaired. Inconvient to say the least!
10/10/2016
Tania V. VERIFIED CUSTOMER
Vehicle Make : Ford
Just to make sure your customers know to take the rental care back first, then get a ride to the shop. I was told to bring the rental back to the collision shop and Enterprise would come pick it up but that was incorrect information
10/8/2016
Diane F. VERIFIED CUSTOMER
Vehicle Make : Ford
Would recommend them
10/7/2016
Rich E. VERIFIED CUSTOMER
Vehicle Make : Ford
This is the second time weve had our vehicle repaired at bill **** ford. Everyone exceeded our expectations. Everyone went above and beyond to help us out. Great job!
10/5/2016
Roger L. VERIFIED CUSTOMER
Vehicle Make : Ford
My car was repaired way ahead of time. Thanks to the whole Bill **** team.
10/3/2016
Lynn A. VERIFIED CUSTOMER
Vehicle Make : Ford
The work looks good, don't get me wrong. I just didn't appreciate how I was given a time frame to get my car back, and it took an entire extra week. When I was told of this I asked if I could add an interior detail on just to have a nice clean car (I planned to pay), and was told that it would be no problem. When I picked up the car the inside wasn't cleaned the least bit, I mean not even the spare tire was out back where it goes. I also didn't really like how when I was given my car back the sales person just kind of said 'here's or work, ok? Everything's listed in the receipt..."
It's just a little frustrating that it took so long and the one request I made wasn't even acknowledged