The Ford team did a nice job on the repairs.The experience was hassle free.
Thank you,
Kim and Ed Suer
4/11/2017
Jeffrey L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you to Joe Hershey. He always goes over and beyond and gives us the best service.
4/8/2017
Suzanne B. VERIFIED CUSTOMER
Vehicle Make : Ford
Completely satisfied the shop does great work have four vehicles and all have been serviced here with complete satisfaction highly recommend and only will bring vehicles to this collision shop the entire staff is extremely helpful
4/8/2017
Shannon K. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything was quick and easy! Car came back super clean, looking great! Super happy! Justin was very kind.
4/7/2017
**** H. VERIFIED CUSTOMER
Vehicle Make : Ford
You all did a fantastic job. My car looks amazing, and the extra steps you took to ensure we were satisfied speak volumes about your customer service. We were under the gun today to get the car back quickly because our newest Grandbaby is on his way into the world and you made sure we got our car back quickly. It's customer service like this that will make us come to Bill **** Ford when we are ready to buy a new car in a few years. Thanks again for all of your help. Everyone who we met and worked with is a top notch rock star!!!
4/7/2017
Denise A. VERIFIED CUSTOMER
Vehicle Make : Ford
Loved the communication and everyone was really just so nice and helpful.
4/6/2017
Eddie M. VERIFIED CUSTOMER
Vehicle Make : Buick
VERY surprised....exceeded all expectations. Great service will
Will definitely tell others, already have.
4/1/2017
Shameka J. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was courteous and very helpful. The fact that you offered a courtesy car was a blessing. The updates by text were great, it keeps you from wondering what's going on.
3/31/2017
Jeffrey K. VERIFIED CUSTOMER
Vehicle Make : Ford
The repair was done in a timely manner with original parts and good communication throughout the repair process. The vehicle was clean and presented very well without any incremental mileage. Thank you.
3/30/2017
Julie A. VERIFIED CUSTOMER
Vehicle Make : Ford
Professional with what they do! Repairs look great
3/27/2017
Jeffrey B. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent work
Very friendly staff
3/25/2017
Barbra S. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for the help. I will come to bill brow for a new vehicle.as any work that I may need
3/24/2017
Donald C. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service, and great job
3/24/2017
Laura T. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone who was a part of the service team was exemplary! Jose and Miranda were awesome. The work that was done restored my beloved escape practically to its former glory. Thank you for making an awful task almost enjoyable.
3/23/2017
John N. VERIFIED CUSTOMER
Vehicle Make : Ford
Love the text updates. Love that they finished earlier than expected.
3/21/2017
Lawrence A. VERIFIED CUSTOMER
Vehicle Make : Ford
It was well done. The staff was great to work with.
3/17/2017
Scott A. VERIFIED CUSTOMER
Vehicle Make : Ford
Fast, Insiteful. Great customer service. I will definitely be bringing my car back here if anything happens in the future. Thanks Bill **** Ford Body Shop!
3/16/2017
Donald T. VERIFIED CUSTOMER
Vehicle Make : Ford
Support quick service. Will use this service again
3/15/2017
Sal D. VERIFIED CUSTOMER
Vehicle Make : Ford
Awesome
3/11/2017
Carmelita Y. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you all for keeping us in the loop and listening to our concerns. The car looks awesome inside and out. You guys and gals are the best. That's why we come all the way to you from Flat Rock.