The job itself was perfect but it took nearly 3 weeks!?
7/1/2017
Larry W. VERIFIED CUSTOMER
Vehicle Make : Lincoln
I have been taking my vehicles to Joey Hershey for repairs for over 35 years. Where ever Joey is, that's where I go. Bill **** Ford Body Shop is the best in the state!
7/1/2017
John P. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service from the entire team at bill ****, including the ladies in the office, the estimaters and porters. The quality of work performed on our car was outstanding. Special thanks to Body shop manager Joe Hershey for his assistance in getting our car in and returning on time. Thanks again to the entire team!!
6/30/2017
Carmelita Y. VERIFIED CUSTOMER
Vehicle Make : Ford
As usual, the staff and everyone was exceptionally professional, accommodating and kind. You all are tops in my book! Smokey never looked better.????
6/30/2017
Ken W. VERIFIED CUSTOMER
Vehicle Make : Ford
The shop did an excellent job! My car was repaired in a timely manner thanks to the friendly staff at Bill **** Ford.
6/29/2017
Kathy S. VERIFIED CUSTOMER
Vehicle Make : Ford
Great people, great job.
6/29/2017
Jaime G. VERIFIED CUSTOMER
Vehicle Make : Ford
Personnel very friendly and helpful. You have a very good team. system updates very convenient. Thank you for your service. Defenitely coming back .
6/27/2017
Diana K. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you! My truck looks great and I really appreciate the staff for taking the time to take my truck to get an oil change. Thanks for washing and vacuuming it also. You all went above and beyond. What a great experience!
6/26/2017
Brett K. VERIFIED CUSTOMER
Vehicle Make : Ford
Awesome work! Loaner car set up at same time as the appointment to bring my Escape in, no hitches at all!
Thanks again????
6/23/2017
William F. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you for the fast quality repair the bill **** crew is the best around and thank you Mike laird and Jim dokahm for a beautiful job
6/19/2017
David L. VERIFIED CUSTOMER
Vehicle Make : Ford
I have always appreciated the fine quality convenience and courtesy at your dealersbips collision shop...
6/16/2017
James R. VERIFIED CUSTOMER
Vehicle Make : Ford
Exceptional service - receptionist is very pleasant & helpful as was Justin. Quick service - no complaints. Love Bill **** Ford service.
6/15/2017
Kathleen S. VERIFIED CUSTOMER
Vehicle Make : Ford
Great communication. Great service.
6/14/2017
Mark G. VERIFIED CUSTOMER
Vehicle Make : Ford
I picked up my car and there was a crack in the windshield which wasn't there before I took it in. Also, they replaced parts for my AC but my AC is not working. It worked before I took it in and now it doesnt work at all. I even noticed that the AC was on max when I started my car so obviously they tested it. So I'm not really sure why you would give me back my car, tell me you replaced some parts for the AC, test it, then tell me everything is working fine when obviously it isn't. I'm really disappointed with the service I was given. It **** that I now have to drive my car in the summer heat with no AC. I even have a newborn who now can't ride in my car because it is too hot. I hope this issue can be resolved or I'm going to have to take my service elsewhere.
6/13/2017
Joseph T. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service at every level. Pleasant, responsive, professional, efficient and I received progress updates via both text message and phone calls throughout the repair process, which I really appreciated. I absolutely could not have asked for a more exceptional experience!
Thank you! Thank you! THANK YOU, BILL **** TEAM!!!!
6/13/2017
Amy L. VERIFIED CUSTOMER
Vehicle Make : Ford
Such an easy process. Everyone was very nice and professional.
6/10/2017
John S. VERIFIED CUSTOMER
Vehicle Make : Ford
The repair was completed a day early. Thanks.
6/9/2017
Emily K. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service!
6/8/2017
Mike L. VERIFIED CUSTOMER
Vehicle Make : Ford
Very friendly environment. Was satisfied with the service experience from estimate, through repairs & delivery. Liked the regular communication updates throughout. Will definitely return if needed in the future.
6/8/2017
Codi K. VERIFIED CUSTOMER
Vehicle Make : Ford
Bill **** Ford Collision Center is INCREDIBLE! All of my experiences with them have been outstanding and I would absolutely recommend them to friends and family!