Great team, great work... will continue to be returning customer.
9/4/2019
ERIC S. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
They always do a great job
8/29/2019
CESAR T. VERIFIED CUSTOMER
Vehicle Make : NISSAN
I appreciated the consist updates
8/29/2019
ANDREW T. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
The staffs at Fairfax Collision Center was very professional. The front desk, Charlene was very nice and helpful. I received an email daily on the status of my car and any questions I had were answered in a timely manner. The body work done on the car looks great. Thank you Fairfax Collision for the excellent work you've done!
8/26/2019
Eun ji. VERIFIED CUSTOMER
Vehicle Make : HYUNDAI
My repair after a parking lot accident went smoothly and I was informed every step of the way. Thanks to the team at Fairfax Collision Center for taking care of my repair.
8/24/2019
THUY-MINH N. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Excellent service !
Thank you All
8/13/2019
MANOJ J. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
Good service.
7/19/2019
DIANA C. VERIFIED CUSTOMER
Vehicle Make : SUBARU
The only thing that surprised me was how quickly they wanted me to come pick up the vehicle. It is just hard to coordinate with two kids in car seats and a working spouse. Otherwise I'm amazed how efficient they are, how friendly, how well they kept me updated. Really appreciated it.
7/17/2019
JAMES M. VERIFIED CUSTOMER
Vehicle Make : GMC
The repairs were more extensive than initially ID...and took longer than expected.
Mark H.was an excellent liaison and the FC team did a greet job communicating the process and progress.
The finished product was well done and high quality. This is my second experience with FC and would recommend your services...Jim Bonk
7/10/2019
Robert S. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Appreciated being kept apprised of the status. Mark was very customer focused.
6/26/2019
Mark T. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
You all were very easy to work with and you did a thorough job, quickly. So nice to have the car back in great shape, and cleaned up.
Mark
6/17/2019
AARON DANIEL. VERIFIED CUSTOMER
Vehicle Make : LEXUS
Fantastic communications and speedy repair. Great service
6/11/2019
Jeffery M. VERIFIED CUSTOMER
Vehicle Make : BMW
Mark & team thank you for the outstanding service.
5/24/2019
CAROLYN D. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
This was not our first experience with Fairfax Collision. We knew we could trust your team to get the job done and guarantee it.
5/8/2019
DONELLA B. VERIFIED CUSTOMER
Vehicle Make : CADILLAC
I love the customer service your team provided! I was upset that my car had been damaged and your team reassured me it would be repaired and in good hands. They changed my mind about having the dealership repair it during my estimate, and I am glad they did. It was fixed quickly and I do not think I would have received the same level of care at the dealership. your customer service is top notch, keep it up. Thank you so much for everything.
4/12/2019
KENNETH T. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Fantastic job repairing and painting many deep scratches on entire right side. Looks better than new! Have told USAA the same. Thank you for a job truly well done.
4/5/2019
Judy P. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was happy to help and informative--it all went well--thank you
12/13/2018
Joseph . VERIFIED CUSTOMER
Vehicle Make : Lexus
good communication at every step
11/28/2018
Natalie L. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Great communication. Very timely. I couldn’t be more pleased. None of my past experiences with body repair have been this quick or communicative.
11/28/2018
Phineas Roy. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for the excellent repairs, how quickly they were made & the daily updates! EXCELLENT!! GOLD STAR!!