Rick was a great contact point. He was concerned about my concerns and supportive of my decisions. Thanks for him. And for all your staff who contacted me.
Aluce Shaw
3/20/2018
Thor G. VERIFIED CUSTOMER
Vehicle Make : BMW
Outstanding service from an outstanding staff. I'm extremely satisfied and would highly recommend fairfax collision center for their service.
3/17/2018
Linda B. VERIFIED CUSTOMER
Vehicle Make : Honda
The car looks new. Thanks.
3/15/2018
Yesenia R. VERIFIED CUSTOMER
Vehicle Make : Acura
They met all my expectations
3/15/2018
Jerry . VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The updates were appreciated
3/10/2018
John L. VERIFIED CUSTOMER
Vehicle Make : GMC
Great service and quality of work!
3/8/2018
Larry B. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job
3/6/2018
Kimberly S. VERIFIED CUSTOMER
Vehicle Make : Honda
The car still requires follow-on work and had a cracked wind shield
3/6/2018
William W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Nick was extremely helpful and thorough in his explanation service to me!
3/5/2018
Mark . VERIFIED CUSTOMER
Vehicle Make : Dodge
Nice job delivered ahead os schedule. Thanks again.
3/2/2018
Robert C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome job! Clean looks great and is clean!
2/28/2018
Lawrence W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent work and professional coordination.
2/22/2018
Desh R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Job well done and staff was very friendly and helpful
2/22/2018
Kathleen C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
great service
2/21/2018
Carol And. VERIFIED CUSTOMER
Vehicle Make : Buick
Team was very courteous and professional. Kept us updated by phone and email as promised throughout the process. Explained any delays and offered to answer our questions. Very positive experience.
2/21/2018
Graig J. VERIFIED CUSTOMER
Vehicle Make : Mazda
Nick was awesome to work with. He provided the best customer service I’ve ever received from an auto shop. I will absolutely recommend that my friends use Fairfax Collision Center for any auto body repairs they need and specifically suggest they make sure to request that Nick be the one to assist them. Words don’t give justice to how top notch he truly is. Thoroughly pleased with the work and truly appreciative to have worked with Nick. Also appreciate the daily status updates from Susan.
2/15/2018
Kathleen C. VERIFIED CUSTOMER
Vehicle Make : Honda
I am happy with the repairs themselves. I am unhappy at being notified at 5:56 on Wednesday that the car was finished at ready for pick up when the shop closes at 6 pm and I'm an hour away at work. As a result USAA did not authorize the rental vehicle for Thursday, stating they were notified the car was finished on Wednesday. Throughout the process we were told Thursday was the target date for completing the repairs to the car. I couldn't have taken leave and left work early (which I did on Thursday) and arranged to get the car on Wednesday if I had know it was going to be finished on Wednesday. I am not happy about the notification system or having to pay for an extra day of rental car.
2/9/2018
Bobby J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Nick was fantastic. He kept me in the loop on everything and gave me options for how to move forward with my repairs.
2/8/2018
F Jeffrey. VERIFIED CUSTOMER
Vehicle Make : Honda
They all (from the lady at the desk to the gentleman that helped me with the car)were fantastic. Very understanding of my circumstances 9my wife was in the hospital). I frequently recommend Fairfax Collision Ctr. to my friends that need to have their cars worked on.