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Real Reviews from VERIFIED CUSTOMERS
Matthew . VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent work and completed on schedule as promised.
2/3/2018
Jeffrey B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everything on the Subaru looks fine on the bumper that was replace, but I noticed that the fasteners that hold bumper to the splash guard are missing Will call to you know Thank you
1/15/2018
Mark S. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Looks great, just like new. Thanks
9/21/2017
L W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Customer service was excellent. The car looks great. I would recommend Rick's to anyone. Hope I don't need your help any time soon. Thank you again.
9/20/2017
Leon S. VERIFIED CUSTOMER
Vehicle Make : Ford
There are so many things we want to say. Hope you gave us enough space. ****. As soon as we drove to your place and saw the USAA sign thru the window, we knew we were in good hands. 2. The gentleman, who first inspected the car, immediately pointed out many of the damages caused by the deer. Upon reflection, to us, it was almost a miracle that we were able to drive to Ricks. (Later, by talking to fellow victims, we learned that damage to vehicles by deer or bear is a common daily event in our area. Wonder, are they hired by your board of directors to beef up your business, just joking. This is only to show you that we have regained our sense of humor as a result of your inpecable service. 3. WE WERE MOST IMPRESSED BY THE DETAILED LIST OF SERVICES AND NECESSARY REPLACEMENT PARTS RENDERED. 4. The Ford Fusion that you returned to us looks absolutely PERFECT. We will keep it with us till we get used to the soon to be available self driving car. MANY MANY THANKS. We should have known that you are A'Okay since you have the endorsement of our beloved USAA. 5. If you need any negative to prove authenticity of our statement. Yes, there is one. It took much longer to get our Fusion Hybrid back than your estimates, but it looks absolutely like a new car. Thank you
8/28/2017
Dale R. VERIFIED CUSTOMER
Vehicle Make : Ford
Wow... very fast repair
6/22/2017
Dennis M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car looked better than before the accident - thanks for cleaning the interior as well. U GUYS ROCK.... only one minor issue I noticed driving in. The windshield wipers make a load thump noise at their highest point - sounds like the passenger side wiper. It was raining this morning. When I get home tonight I'll take a look to see what's going on there. Otherwise, car looks excellent. Thanks
6/16/2017
Joshua S. VERIFIED CUSTOMER
Vehicle Make : Ford
Initially the communication was unbelievably poor. I spoke to Chris about it a week Into the repair and he took care of the problem. After I told him my concerns about the poor communication he kept in regular, almost daily contact. Before I spoke to Chris it was non existent.
5/26/2017
Benjamin S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding job!!!
3/19/2017
Laura B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Communication was good. Repairs were timely
2/23/2017
Melodie J. VERIFIED CUSTOMER
Vehicle Make : Scion
Quick, professional, friendly! Car looks great!!
12/31/2016
Richard C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I have nothing but the highest complements for your team. The work you did on my car was exceptional and flawless. And you completed the work on-time and as promised. It was an overall great experience to work with such a professional company! But I really need to single out Amanda ****, who provides arguably the best customer service I have ever seen. From beginning to end, Amanda kept me updated on the progress of the work on a daily basis. Too often companies forget about good customer service but your company has not and it really makes all the difference in wanting to work with you again.
12/12/2016
James H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Well done. Excellent work.
9/18/2016
Craig H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ricks did a great job repairing my 2015 Tacoma pick-up truck as a result of an accident.
7/21/2016
Jane M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Terrific in every way!! Thank you so much.
6/4/2016
Joe A. VERIFIED CUSTOMER
Vehicle Make : Ford
Rick's did a fantastic job on our truck. It was not an easy job. They were professional and honest. I would refer them to anyone needing body work done to their vehicle.
6/4/2016
William W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent craftsmanship as always we have had many repairs to our cars at ricks autobody and have been satisfied every time
6/2/2016
Kate W. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I think the Rick's Auto Body did an excellent job. I was kept informed about the progress of the repairs and was able to pick up the car when Rick's indicated it would be ready. Thank you
5/26/2016
Ida L. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Very professional and prompt. Looks great and even cleaned inside and out...Wow!!
5/11/2016
Steven S. VERIFIED CUSTOMER
Vehicle Make : Honda
Vehicle looks great and very satisfied with customer support.
4/12/2016