I was very impressed with how my car was returned to me, great company and great work. 5/5
12/15/2015
Robert C. VERIFIED CUSTOMER
Vehicle Make : Toyota
I found value in the day to day updates whether they were text, email, or a phone call.
During the drop off phase of the process It would have been more helpful to automatically have the staff send an electronic report as well as pictures to the customer vice sending them directly to the insurance. This will make sure the shop doesn't miss anything for vehicles with more involved damage and would eliminate any surprises when the customer picks up their vehicle.
12/15/2015
Randall S. VERIFIED CUSTOMER
Vehicle Make : Nissan
My vehicle looks brand new after being keyed! Thank you also for getting it done in a short time - less than estimated! Thanks also for cleaning it so well - inside and out. I'm not glad this vandalism happened to us, but glad we chose Chantilly Auto Body for the repairs.
12/11/2015
Anna Katrina. VERIFIED CUSTOMER
Vehicle Make : Honda
Thanks for your daily status report and delivering my car earlier than expected. That is good customer service - setting expectations upfront, and then delivering on time or even faster without skimping on quality. Thanks.
12/7/2015
Michael G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great to have daily updates about progress of the repair.
12/6/2015
Jessica W. VERIFIED CUSTOMER
Vehicle Make : Ford
Kenny was awesome! He listened to my concerns and made sure that my car was completed perfectly. My car was returned to me in perfect condition!
12/3/2015
Timothy P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Completely satisfied with the repair, however the inside of the car smells horrendous. I can't place it, but it smells like utter death inside. Can you ID what that is from?
12/2/2015
Altha M. VERIFIED CUSTOMER
Vehicle Make : Ford
I still can't believe I didn't recognize my car as it was being driven to the pickup area. The repair was flawless & It looks spectacular!!!! I will recommend Chantilly Auto Body to all my friends & family. Thanks again!!!!
11/28/2015
John M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Poor estimating for second time in a row. Initial estimate 700 ish. Final bill 2600ish.
11/28/2015
Christopher C. VERIFIED CUSTOMER
Vehicle Make : GMC
Carol was wonderful at keeping me informed of progress- car looks great- have used them before and will always trust Chantilly Auto Body to do our work.
Wally was very helpful in Mechanical shop as well. Thanks ! Oh, and best part was they were finished 5 days earlier than promised:)
11/19/2015
Carolyn P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Totally professional and when I was not satisfied with one item, it was fixed immediately to my satisfaction
11/18/2015
James R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Extremely satisfied with the service, and the people at the facility. Keep up the good work.
"Jim Rosolanka"
11/16/2015
Margaret L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great work and friendly staff!
11/12/2015
James M. VERIFIED CUSTOMER
Vehicle Make : GMC
Really appreciated the daily update on the progress of the repairs. Great perk.
10/31/2015
Hetal M. VERIFIED CUSTOMER
Vehicle Make : BMW
There is a problem with the right from daytime running lamp whch was included in the repairs. Also there was no washer fluid filled in the tank which was also included in the repairs.
10/25/2015
Ed B. VERIFIED CUSTOMER
Vehicle Make : Ford
They let know by phone call and email the progress. The car was ready on the day promised. You are better than the one up Willard from you. They are on the wrong side of 29 to use the name Centreville
Ed B
10/25/2015
John R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Awesome.
10/23/2015
Kurtis D. VERIFIED CUSTOMER
Vehicle Make : Honda
Appreciate your thoroughness in finding all the damage and getting things fixed during this repair job
10/22/2015
John W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Excellent communication throughout the whole process. Convenient Enterprise office located at this shop for easy rental access. Super friendly staff from estimate to repair to pick up.