Everything went smoothly and quickly. The car looks great. Thanks to Christie, Carol, and all the others who made this another positive, professional experience!
3/23/2016
Jennifer T. VERIFIED CUSTOMER
Vehicle Make : BMW
Friendly, knowledgeable, and great customer service!
3/18/2016
Keely G. VERIFIED CUSTOMER
Vehicle Make : Nissan
I thought the ladies that work at the front desk were very good at reaching my needs. They helped me immediately even though they were very busy. What I wasn't crazy about was the email messages telling me when my car would be done, they weren't accurate. I did like the phone call updates though.
3/17/2016
Charles G. VERIFIED CUSTOMER
Vehicle Make : Acura
My wife and I appreciate the time and efficiency that was given to repairing our car.
Thank you,
Charles and Kim Graham
3/17/2016
Chase B. VERIFIED CUSTOMER
Vehicle Make : Dodge
My truck looks fantastic. Service was great and I loved getting text message update about the progress of my vehicle.
3/16/2016
Nathan T. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work came out nice but the 586.00 to fix the scratch and scrape on the front bumper seemed very high.
3/12/2016
Eric W. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Dropped the **** on ordering parts for a secondary repair. Failed to find the reason for the engine failure.
3/11/2016
Donald H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Hello,
Please give a very special thanks to Amanda ****. I have never had better customer service.
Amanda
"People expect good service but few are willing to give it".
Thanks
Donald Hamilton
3/10/2016
Kathleen K. VERIFIED CUSTOMER
Vehicle Make : Jeep
Communication is great and the car looks great!
3/8/2016
Charles B. VERIFIED CUSTOMER
Vehicle Make : Mercury
You called to schedule an estimate about 5 minutes after we reported the minor accident on the USAA website! Got the estimate as soon as we could get there. Added rental car to the USAA site, and Enterprise called in 2 minutes! Damaged Tue afternoon - fixed by Thur evening. Very professional operation at your shop. Hope I never need you again, but this was our second time.
3/5/2016
Marla S. VERIFIED CUSTOMER
Vehicle Make : Ford
First of all my car was done in less than half the time I was originally told it would be done and that made me very happy. I loved the fact that Carol called me every week day to give me an update on the progress. All of the staff that I encountered was very friendly, professional, and courteous. They were also very knowledgeable. If I ever need repairs due to an accident, I will definitely bring my car to Chantilly Auto. I will certainly recommend your shop to friends and family. Thanks for a super job very well done. One more thing, my car was very clean, inside and out, when I picked it up!
3/1/2016
Ferah S. VERIFIED CUSTOMER
Vehicle Make : BMW
A huge thanks to your team for fixing my car and working with some of my logistics challenges. Car looks great.
2/29/2016
Claire M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Whenever we have the misfortune of needing a body shop, Chantilly is our choice. Very satisfied customers several times over
2/28/2016
Patricia K. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was very impressed by the daily progress updates. Thank you.
2/27/2016
Douglas M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for cleaning my car as well as repairing it. Definitely wasn't expecting to see my car clean afterwards!
2/26/2016
**** T. VERIFIED CUSTOMER
Vehicle Make : Jeep
Looks like a new vehicle
2/20/2016
Jason F. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Excellent customer care and communication throughout the process. Thank you.
2/19/2016
William H. VERIFIED CUSTOMER
Vehicle Make : Subaru
I was kept well informed on the status of the repairs. The new paint matched the original paint very well.