Please with the work and email almost **** up date on status.
8/13/2016
Mary H. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job!
8/12/2016
Suzannah C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great Job! Thanks for your speedy service.
8/6/2016
Valerie T. VERIFIED CUSTOMER
Vehicle Make : Nissan
Car was not done correctly need to talk to someone
8/5/2016
Magdalene G. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate receiving updates on the progress and so glad they are located right next to the car rental company my insurance uses. So convenient.
7/30/2016
Kendra C. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was done so well it looks brand new
7/29/2016
Mustafa U. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
It was quite a drive for us, and the fact that we were charged two separate deductibles made it a far more expensive repair than we had thought it would. Will not be coming back.
7/28/2016
Maria T. VERIFIED CUSTOMER
Vehicle Make : Nissan
You should order genuine parts from the dealer to avoid inconvenience to your part and clients. Coz our experience the first parts that was put in our car was not the exact fitting, so we need wait another week for our car to be fix...
7/22/2016
Denise R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate how courteous they were. And the prompt service no wait extended time. The repairs was awesome.
Thank you for your patience
7/21/2016
Jessica W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
One stop shop
7/21/2016
Angela S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Your work is always flawless! Regardless if it's checking in or checking out, the wait time is minimal. Job well done!
7/21/2016
Bertha J. VERIFIED CUSTOMER
Vehicle Make : Lexus
You have an excellent team that did excellent job on my automobile. I would recommend your shop to anyone who needed your services. Thanks, you did a great job.
7/15/2016
Ciara S. VERIFIED CUSTOMER
Vehicle Make : Nissan
They did a wonderful job... My car looks great and I would always bring my car back to them
7/8/2016
Kenneth M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you!
7/8/2016
Melika B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car took 2 extra days to repair. It wasn't outside after hours for me to retrieve. The mirror is very different from the original and difficult to see thru. Passenger window no longer rolls down although it was perfectly fine until the car was repaired by this shop. Control panel for windows just blinks, and blinks for no reason. Hoping my car isn't destroyed by an electrical fire or me side swiping someone. Just a mess. Only person that has done something that makes sense is owner.
7/3/2016
Johnita P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Either the automated system or the receptionist or the manager in charge of updating the system or receptionist about the status of my car was non-communicative. I was told when I brought my car in that the estimated pick up date was Wednesday, June 30. I never received a phone call about the delay, I had to find out in the online system that there was a one day delay. When Thursday late afternoon came I had to call E&J to inquire about the delay that the system said was one day. The receptionist explained there was a problem with a part and told me to expect it to be ready Tuesday, July 5. At that point, I decided to rent a car, then I get a call on July **** that the car is ready. I don't understand who calls the shots and/or has the information, but I was not properly informed at the appropriate stages about the status of my car. I rented a car for 18 hrs for nothing. The whole experience soured me on this body shop and I do not wish to be a customer of E%J again. The car looked excellent, but with such lacking customer service, I could not recommend this shop to my friends and family and will discourage its use.
7/3/2016
Samah N. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks for doing such a great job repairing my car. I will probably be bringing my car for future repairs.