I would have liked pics of the progress like I got at the other shop in McKinney, plus real info on progress, not just the weekly texts that were vague.
However, when I called I always got good info and they were sympathetic to me being in a hurry to get car back. They did a great job on car.
3/26/2016
Chris R. VERIFIED CUSTOMER
Vehicle Make : Nissan
I liked all the text updates, the ease of renting the car and the prompt repair that was made! Everyone was very friendly!
3/25/2016
Terry P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Becky and Mike were polite, efficient and extremely helpful. I was very impressed with the service and quickness and timing of the repair. I would highly recommend The Body Shop.
3/25/2016
Davie G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Care of my car (looked brand new!!!), kindness of Randy and other staff as I struggled through stop and start traffic in order to arrive before they closed to pick up my car, and keeping me "in the loop" as work progressed.
Absolutely would highly recommend The Body Shop!!!
3/17/2016
Harold R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Job well done!
3/12/2016
Michael M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great team of repair specialists will definitely refer them to my family and friends!
3/11/2016
Melvin Y. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was impressed with the updates provided throughout the repair process. The repairs were as if my car just came off the factory floor. Very nice people!
3/6/2016
Erma C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for all your time an effort
3/5/2016
Larry F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Your team did a fantastic job !
It was a pleasure working win Mike, Keep up the good work.
3/4/2016
Jan E. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was helpful and worked to help me choose the color I would be satisfied with. They kept me updated as to progress. All seems to be done and we are waiting on the door sticker and handle protectors.
3/3/2016
Monte V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Professional. Courteous. Good communication. Work done right the first time. Great warranty. Clean shop. Mike Bates sets a new high standard for how all body shops should treat their customers.
Highly recommended.
3/2/2016
Lesleigh S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Wonderful experience! No issues! Thank you.
3/2/2016
Radd R. VERIFIED CUSTOMER
Vehicle Make : Nissan
10/10 service. Well above my expectations in time, professionalism, customer service, and work. If ever I need repairs again, I'm going to The Body Shop II. Thank you.
2/24/2016
Edie F. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was told my car was ready when it wasn't.
2/23/2016
Greg O. VERIFIED CUSTOMER
Vehicle Make : Kia
Car looks and drives excellent. Thank you for the quality work, and for also popping the unrelated door ding!
- Greg
2/18/2016
Jackie H. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service, above and beyond our expectations !!
Extremely satisfied and grateful for Becky, Michael !!