Excellent communication throughout and you finished 2 days ahead of schedule. Thanks!
4/10/2015
Mike M. VERIFIED CUSTOMER
Vehicle Make : Jeep
TBS was recommend by Frisco Jeep to me. I came in to have a new hood put on my jeep because it had slight hail damage. The hood looked great under your lights in the shop, but when I got home in the sunlight, I noticed a dent in the hood. I spoke with Brian last night and he wants me to come in and have his hail/dent guy look at it. I will not my be fully satisfied until this issue is corrected. I expect you work to be perfect.
Mike M
3/28/2015
Susan S. VERIFIED CUSTOMER
Vehicle Make : Toyota
everything was fabulous! the rear bumper still needs to be what a bird in the marks down the back door on the right side of the car which you all didn't know about everything else was wonderful thank you so much
3/26/2015
Tina W. VERIFIED CUSTOMER
Vehicle Make : Dodge
The Body Shop II is awesome. You guys did a awesome job with my car. I totally liked how you kept me informed on the status of my car through text messages, that was super nice. Also like how you provided a day of completion and you were right. I will be recommending your services to family and friends. Thanks guys for everything!!!
3/23/2015
Adriana P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Brian at the Prosper, Tx location was incredibly helpful and my car was like brand new when I got it back. Excellent customer service. He constantly updated me and although no one ever wants a car accident, he definitely made the process smooth and easy! There needs to be more people like him! THANK YOU BRIAN!!!!
3/21/2015
Minal S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The right headlight had a chip and was not replaced after taking a whole week for the repair instead of the 3 days i was promised. Followup calls/voicemails to Michael's cellphone were not answered and not returned. Issue was reported when car was picked up on 3/16 and no responses were received until 3/20. I haf to call the front desk to have the phone transferred to him in order to speak with him and said the miss for the headlight was no big deal. I was expecting better customer service than what I received.
3/19/2015
Patti E. VERIFIED CUSTOMER
Vehicle Make : Scion
Communication was great once we got the necessary information received by all parties.
3/14/2015
Thai D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Yes
3/7/2015
Lavonia N. VERIFIED CUSTOMER
Vehicle Make : Toyota
AWESOME!!!! Thank you so much for repairing my car.
She looks amazing!
God Bless!!!!
LaVonia O. Nelson
2/13/2015
Wayne B. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you so much!
2/10/2015
Serge T. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Excellent service and great work. Have already recommended to other family members!
2/7/2015
Teresa M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The actual work and the service were excellent! Everyone we dealt with at The Body Shop II was professional and friendly.
We have gone to McKinney store in the past, and specifically wanted to work with Bryan Garrison again. As it turns out, the Prosper store is closer to us in Frisco.
We will absolutely recommend The Body Shop to others (and already have), as well as give it a glowing review in Angie's List (we have been members for years).
Thank you for your wonderful service and outstanding work!
Chuck & Teri Mancuso
1/31/2015
James P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Will recommend very highly
1/29/2015
Colton D. VERIFIED CUSTOMER
Vehicle Make : Chrysler
This was the first time I have ever handled an automobile accident by myself. So I had no idea where to send my car because I am new to Texas. I couldn't be happier my car was sent to The Body Shop in Prosper, TX. Brian was very professional and there at all times to answer any questions or concerns I had during the process. After they received my car I was quoted to have my car back in two weeks, and they held true to their promise! I am completely satisfied with my experience and would most certainly recommend this body shop to anyone!
1/19/2015
Beth L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I liked the way I was called to update me on the status of my car instead of me wondering what was going on and I was given a new bumper. Also, the car was very clean when I picked it up. I was extrememly satisfied and I would use you again although I hope that I do not need to.
1/18/2015
Stephen W. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
great service and staff, at this point the workmanship is great.
1/10/2015
Richard A. VERIFIED CUSTOMER
Vehicle Make : Jeep
Brian and Becky were great! The service was professional, expedient, reasonable and the work was done very well! We were extremely impressed with the team there and were very pleased with our experience ...and we will definitely refer them to others!
12/19/2014
Brenda S. VERIFIED CUSTOMER
Vehicle Make : Jeep
All of you are awesome at the Prosper location. I would totally recommend you to anyone. My jeep looks brand new again and I am proud of it. Thanks to all of you and Merry Christmas.
12/13/2014
Linda S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you so much!! You exceeded our expectations and we are very grateful
for your excellent service.