Your staff was very pleasant, professional and accomoding. I was pleasantly surprised when I picked up my vehicle. Not only did they do an excellent repair job but my car was also immaculate inside and out.
3/22/2013
James R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Do not like/appreciate the supplemental insurance claim...no attempt was made to be accurate one the initial estimate.
3/9/2013
Phillip A. VERIFIED CUSTOMER
Vehicle Make : Nissan
With the repair I was very satisfied, however when came for a car rental I wasn't satisfied with the policy about it especially age wise
3/6/2013
Keith K. VERIFIED CUSTOMER
Vehicle Make : Mercury
Just picked up today and looked over. I feel your staff did an excellent repair the car looks new. Thanks
3/1/2013
Anne R. VERIFIED CUSTOMER
Vehicle Make : Jeep
The updates on the car repair were really helpful.
2/23/2013
Heather N. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was great, kept informed of delays, car
Was immaculate when I got it back, it smelled
A little hot, or like burning oil when I brought
It home, assuming some oil may have spilled
Onto the engine from the oil change.
2/15/2013
Randy F. VERIFIED CUSTOMER
Vehicle Make : Toyota
job well done.
2/8/2013
Colleen K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job w the text updates and Mark McCarthy did an excellent job keeping me informed/returning my calls.
12/5/2012
Sue T. VERIFIED CUSTOMER
Vehicle Make : Lexus
Your staff is incredible. Unfortunately our family has had several accidents this year (rear ended three times, hit and run once...), and we have all used your services. Pete has helped us make decisions about repairs several times, and is very knowledgeable and kind. He has gone above and beyond good customer service! Bob has also been very caring and helped us extensively. Mark is also a very capable and caring person. We have been extremely satisfied with both the quality of the repairs, and equally important, with the level of customer care that your wonderful staff provides!
11/9/2012
Alvin F. VERIFIED CUSTOMER
Vehicle Make : Honda
Unfortunately my car was a total loss and due to the balance of the loan I'm now left without a vehicle.
11/9/2012
Richard J.. VERIFIED CUSTOMER
Vehicle Make : Scion
Thank you for repairing my scion it looks good and i would be happy to pass any business and refer them to rothrock auto collision and i wanna thank you again for a job well done .thanks again. richard martin
11/2/2012
Eric S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Amazing job!! We are so happy with not only the job that was done but with the entire process! Everyone was so helpful and accommodating I could not have asked for better customer service. I would like to completely thank the entire rothrock team that helped us out during the repair process. Our vehicle was a hard process with the rust damage, and your team worked with us for the entire month long process. I will definitely send any other repairs to you guys, and for sure, any friends and family. Thank you so much again, my car looks better then brand new!! We love it!!
Eric and kori stevens
Chrysler, Pacifica
11/2/2012
Lynda &. VERIFIED CUSTOMER
Vehicle Make : Nissan
we were told r car would be ready on Thursday only to be called at the last minute to say the part was unavailable. the car had been there since sunday night. y wasnt the part ordered right away. today, in the storm, we were told car was ready at 2:30. got there at 2:40 and were told another 20 minutes. not hapoy.
10/29/2012
Desiree C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
I am extremely satisfied with repairs recently done on my Infinity. Each person I dealt with during the experience was curtious and a pleasure to deal with. I was extremely pleased with the cleaning that was done both interior and exterior. Rothrock has exceeded my expectations!! I will definitely return should I need any future repairs. -Desiree Pinto