Very satisfied. Car looks great. Big thanks to Angela Lubbers for keeping me informed on the progress. I really appreciated all the time she took to get in touch with me and keep me updated.
7/31/2015
John E. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service, best body shop experience I have ever had. Exceeded all expectations, repairs completed in one day.
7/10/2015
Shari M. VERIFIED CUSTOMER
Vehicle Make : Nissan
My whole experience at Herb's was great. The staff was great and the speed of the repair was fantastic! Thanks everyone for the awesome experience.
7/8/2015
Patricia G. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was so happy with my car and was surprised and very happy to see that you guys cleaned the inside as well! Thank you for everything! Really great service!!
6/26/2015
Antonio F. VERIFIED CUSTOMER
Vehicle Make : Chrysler
You'll were great I thank you'll.
6/24/2015
Sandra M. VERIFIED CUSTOMER
Vehicle Make : BMW
Not satisfied yet. They are having to repaint some of it due to mottling, but are furnishing a rental car and immediately taking care of it.
6/19/2015
Lynn C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Friends & Family have been amazed with our story of great service. Thanks Herb's for that service.
6/18/2015
Steven G. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Jaci was awesome. Her professionalism and expertise were helpful throughout the repair process.
6/12/2015
Patricia W. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was very helpful and responsive to my questions and thorough with explanations of what was being done. It was done in a timely manner and with consideration of my expense with the rental care. They finished the car on Friday so I didn't incur a weekend cost on the rental car. They stayed in touch thru out the repair. Very helpful and professional from the greeting when I came in to the salesman/claim coordinator. Thank you
6/6/2015
Marcia E. VERIFIED CUSTOMER
Vehicle Make : Honda
Looked like brand new. Thank you.
6/5/2015
Donald K. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service, excellent workmanship.
Don Kidder
5/23/2015
Marie G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
It was a pleasure to work with Herb's. They kept in contact with me and took great care of my car.
5/17/2015
Emmy B. VERIFIED CUSTOMER
Vehicle Make : Toyota
It took a little longer than anticipated, but you
explained the reason was that the part you were installing didn't fit well, so you had to order a new.
I appreciate that. Everyone I was in contact with was
extremely friendly and helpful.
5/17/2015
Robert Z. VERIFIED CUSTOMER
Vehicle Make : Kia
All body work business should be done like this. Your card will stay in our glove box.
5/1/2015
Rajivkumar A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I had really good experience throughout the process of repair except for it took longer then I was updated on email. Also when it was delivered, I have noticed the front bumper had mild misalignment and a lady came who was called by front desk and she was like "what are you talking about it's look fine" in annoying manner. I told her that the bumper is not aligned well and it sticking out little on side and so she said its just a clip holding it so it was like that . I had to insist so she finally took car on the back and had it fixed partially and had minor misalignment still after they adjusted.
Then she told me that because it was the used part and not from the same car, it would stay little but misaligned..
5/1/2015
James M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
thanks
4/22/2015
Davina S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Hopefully I don't need to use you again but if I do I will.
4/18/2015
Talon M. VERIFIED CUSTOMER
Vehicle Make : Nissan
I truly appreciate the team keeping me uptodate on all the repairs and explain to me all the issues with my vehicle. Keep up the good work.
4/3/2015
Melissa B. VERIFIED CUSTOMER
Vehicle Make : Acura
Great customer service and repair job! I really likes the emails sent to keep me updated too. Thanks guys