They did an excellent job on the repair of my vehicle, have no negative comments whatsoever.
3/28/2017
Timothy A. VERIFIED CUSTOMER
Vehicle Make : Lexus
I'm very disappointed in the quality of the work. There are circular cracks or scratches around the back up sensors, jagged edges or paint buckling around one of the sensors. The sensors are crooked with the mounting and there are other imperfections in the paint.
I've had bumpers replaced before, I realize nothing is perfect, but think my expectations of higher-quality work are realistic in this case.
I'm even more unhappy that nobody was available to address my concern when I picked up my car. The body shop was staffed by very nice administrative level person, but I was put in a bad position by having to decide whether to leave my car and pay for a rental car for the next couple of days, or take my car and fight it out on Monday.
I have already sent pictures of issues to my insurance company and look forward to finding an amicably resolution on Monday.
2/4/2017
Douglas W. VERIFIED CUSTOMER
Vehicle Make : Ford
Service manager, David Shaw, was most accommodating. I requested he expedite work on the car she said I needed it before the scheduled date completion. . He was able to do this and I am completely satisfied with the work and courteous service provided.
1/21/2017
Casey C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great job, experienced people
1/21/2017
Dan D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Dave Ellie and staff were very helpful. Great service.
12/7/2016
Larry C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
We really appreciated the very professional and thorough interface with everyone we met. We especially liked the e-mail updates we received. We were shown exactly what had to be replaced and why and they did a great job!
11/25/2016
Patricia S. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Nice job. 3 overnights expected. Knowledgeable capable staff. Good experience overall. Thanks. Pat
11/18/2016
Paul L. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great service. Thanks
11/13/2016
Joy G. VERIFIED CUSTOMER
Vehicle Make : Fiat
Excellent customer service. I particularly liked the ongoing texts and phone calls to keep me up to date with the progress. Also, everyone was extremely nice.
11/4/2016
Delbert T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Made a commitment on time of delivery AND DELIVERED ON TIME . MUCH APPRECIATED AS I DID NOT HAVE A RENTAL CAR OPTION ON MY INSURANCE COVERAGE.
10/28/2016
Samy B. VERIFIED CUSTOMER
Vehicle Make : Infiniti
good job
10/3/2016
Evelyn P. VERIFIED CUSTOMER
Vehicle Make : Ford
Did not do the car hood that was scratched with glass! Now I have to bring it back another time
9/24/2016
George A. VERIFIED CUSTOMER
Vehicle Make : Ford
Job was completed ahead of estimate
9/21/2016
Heidi B. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Astonishingly fast and excellent repair! Great communication from David. Looks brand new! :) I am exceptionally happy and pleased and will use Mullinex for all my repair needs (and when I decide I need a good, used, Ford or Lincoln).
9/19/2016
Harry F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job! Great people to work with.
9/14/2016
Ronald S. VERIFIED CUSTOMER
Vehicle Make : Nissan
David Shaw was a pleasure to work with. He took care of everything and kept me informed. I would recommend him highly. A very positive experience.
9/11/2016
Johnnier D. VERIFIED CUSTOMER
Vehicle Make : Honda
It was a great experience, painless and was kept informed throughout the process. I would recommend Mullinax Ford body shop to anyone who needs a repair through USAA auto insurance.
8/25/2016
Steven F. VERIFIED CUSTOMER
Vehicle Make : Jeep
Thought David did a great job. Updates were good and he even took my rental back for me. Would absolutely recommend.
8/18/2016
William T. VERIFIED CUSTOMER
Vehicle Make : Ford
David was extremely helpful and prompt with updates on my car's repair status. I am 100% satisfied with the work and will take my car to Mullinax for any future repairs.
8/13/2016
Edith R. VERIFIED CUSTOMER
Vehicle Make : BMW
Done right on schedule and looks fabulous. Stress-free experience.