The clarity of the progress throughout the repair was outstanding. Updates were helpful and advised on changes to the initial quote. I really can’t think of any critical to say! Quality of repair looks great and documentation is very good. I’m glad I chose Abra.
Mark
3/28/2019
Kay B. VERIFIED CUSTOMER
Vehicle Make : Honda
Amy was very nice and kept me informed of the progress. Very quick service and the work performed was exceptional.
I would recommend Abra to a friend.
Tom & Kay B
3/26/2019
Felix S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent costumer service and detail oriented.
3/23/2019
Christopher M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Amy was fantastic to work with. I really appreciated the daily updates and quick turnaround. The work looks great too. I will definitely come back, although I hope to never have to! The only negative comment was the wait time to get my car in for repair (took about 2 weeks to get in). Thanks for a great job!
3/22/2019
Jason W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good communication and expedient repair
3/20/2019
Carlos B. VERIFIED CUSTOMER
Vehicle Make : Toyota
The experience was flawless.
Amy provided a great customer experience.
3/15/2019
Victor D. VERIFIED CUSTOMER
Vehicle Make : Honda
We loved hearing the progress of our repair each step of the way. Amy was especially friendly and kept us updated. This was our 3rd visit and we've been satisfied every time.
We'll recommend ABRA to all our friends. Thanks for another job well done!
3/6/2019
Kristen L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Amy was wonderful at the West Chester, Ohio location where my truck was recently repaired. She stayed in touch with me daily to keep me up to date on where my car was in the repair process. She was also very accommodating to try & find the exact steprails to replace my old ones that had to be removed; instead of using what you all just had in the shop as stock. I appreciate the transparency & courtesy of your staff & highly recommend ABRA for all collision needs.
2/25/2019
Tim K. VERIFIED CUSTOMER
Vehicle Make : Nissan
You wouldn’t take my check because it was #103 (and your software won’t process any check in a 100 series because it appears the account is too new. The customer-belligerent BS I’ve ever encountered. A friend had an appointment for an Escalade repair and has cancelled it. I’ll recommend the same to everyone who ever asks me.
2/19/2019
Loretta B. VERIFIED CUSTOMER
Vehicle Make : Honda
I like how I was kept informed everyday in regards to my car repairs. Everyone was very professional, nice and helpful.
2/9/2019
Anand S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service
Thanks
2/2/2019
Daniel . VERIFIED CUSTOMER
Vehicle Make : Ford
daily updates were good - expected completion timing would have been helpful
1/31/2019
Penny B. VERIFIED CUSTOMER
Vehicle Make : Honda
All of my interactions were superb but Kelly was absolutely amazing! She was proactive in every way calling my insurance for the rental, explaining the full process to me, etc. awesome experience.
1/30/2019
Angela K. VERIFIED CUSTOMER
Vehicle Make : Mazda
Loved the communication throughout the process! Everyone was super friendly and great to work with! Thank you so much!
1/29/2019
William R. VERIFIED CUSTOMER
Vehicle Make : Toyota
You made this repair easy for me.
Thank you!
1/25/2019
Adam H. VERIFIED CUSTOMER
Vehicle Make : Ford
All of the ladies I worked with were helpful and courteous. They kept me informed throughout the process and my car was done on time.
1/23/2019
Alicia S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
They all were very professional and nice. When I called to check on things they were very attentive.
1/22/2019
Tiffiany M. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
very friendly and helpful. I was kept well-informed which is always nice. Great experience!
1/20/2019
Jennifer L. VERIFIED CUSTOMER
Vehicle Make : Ford
Amy and crew did a great job. My truck looks brand new!