The professionalism displayed service people giving eye contact, introducing themselves) the taking of quality time to listen and explain all actions to me, the promptness of completing the job sooner than later and the email follow throughs were all very impressive. My time is valuable and I feel Abra and Geico understands, for this I am grateful. If more businesses operated in this manner, stood behind their product and got back to building better customer relationships, America would be great again. Thank you Abra!!!!!
2/25/2017
Ayanna L. VERIFIED CUSTOMER
Vehicle Make : Buick
The updates about which phase of repair the vehicle was in was greatly appreciated. The staff was very friendly and considerate of my needs. I have nothing but good words regarding my experience. Thank you!
2/24/2017
Demetri D. VERIFIED CUSTOMER
Vehicle Make : Dodge
The shop was awesome, the repairs were flawless. My only problem is, whoever worked on the car took mass amounts of quarters I use for tolls. They must have taken up to 20 dollars worth of quarters. It was nearly full when I dropped it off, and now I can see the bottom! Very disappointing!!!
2/22/2017
Yvonne S. VERIFIED CUSTOMER
Vehicle Make : Acura
Very thorough and very customer friendly. Very professional staff.
2/21/2017
Carolyn P. VERIFIED CUSTOMER
Vehicle Make : Nissan
I give a 5 thumps up to Abra for an outstanding service.
2/18/2017
Loretta S. VERIFIED CUSTOMER
Vehicle Make : Honda
The best service everyone was nice and friendly I was very happy with the service keep up the good work everyone very satisfied with the service and most of all the text and phne calls 100% quarantine with the out come Thank u everyone
2/16/2017
Maribel R. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional work and always kept me updated on car repairs.Definitly would recommend
2/16/2017
Diana K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Efficient, business like with an obvious desire to please the customer. I loved their approach
2/11/2017
Maria M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very profecional and very kind to costumers ill giveyou 5 stars im very happy thankyou. 1to10 10plus
2/4/2017
Rose J. VERIFIED CUSTOMER
Vehicle Make : Chrysler
The people that I work with very experienced in telling me what was going on with my car. They do beautiful work Wonderful. Yes I would recommend someone else to you. We need people like this when dealing with our car.
2/1/2017
Renata D. VERIFIED CUSTOMER
Vehicle Make : Ford
The team at ABRA was wonderfully attentive and empathetic to my needs. I haven't received customer service that good in a long time.
It was also ver convenient that they dropped off the car st my home
1/31/2017
Paul E. VERIFIED CUSTOMER
Vehicle Make : Toyota
The service staff was friendly and helpful
1/25/2017
Mary Jo. VERIFIED CUSTOMER
Vehicle Make : Ford
Day today updates were great! And my car was ready for pick up quicker than I thought it would be! Thanks Abra!
1/24/2017
Stacy K. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional and excellent service
1/19/2017
Jesus M. VERIFIED CUSTOMER
Vehicle Make : Acura
Everyone who I interacted with was very friendly, helpful and patient. Thanks a lot for a smooth experience!
1/12/2017
Yosef P. VERIFIED CUSTOMER
Vehicle Make : Lexus
You guys are Great! A seamless experience beyond expectations. Cordial, professional, efficient. Geico is wise to have partnered with Abra.
I will inform friends and my mechanic of your exceptional service.
Thanks Phil, thanks James...Keep up the good work!
Yosef
1/7/2017
Antoinette W. VERIFIED CUSTOMER
Vehicle Make : Honda
The company is very professional and proficient. I'd recommend Abra to everyone I know needing car repairs. I was without my car for only two days when I anticipated at least a week.I'm totally impressed!
12/31/2016
Charlotte A. VERIFIED CUSTOMER
Vehicle Make : Nissan
I'm really satisfied with the service and customer service was awesome also thank you so much
12/31/2016
David H. VERIFIED CUSTOMER
Vehicle Make : Kia
I'm totally dissatisfied as I realized after I picked up my car late in the dark and yall didn't replaced the plate holder nor the plate on the bumper in which I'm gonna be in Chicago for the days off and I'm subject to getting tickets on my car and at the time I'm writing this is can't see the point job until the morning.