Pleasant, professional folks from reception desk to technician.
4/10/2017
Steven H. VERIFIED CUSTOMER
Vehicle Make : Honda
I have had car fixed at Tennessee Collision when they own the shop but by far this was the best experience I've ever had with any kind of body shop and thank you again
4/8/2017
Christopher L. VERIFIED CUSTOMER
Vehicle Make : Ford
Your team members could not have done any more to have made my experience any more enjoyable. From start to finish they took care of my every need and went the extra mile to make sure I was completely satisfied.All work done was excellent and done in a timely manner.Will recommend ABRA highly to all my family and friends
4/7/2017
Mark C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The tire pressure sensors are not working. I have spoken with Ryan and he has assured me that it will be fixed. Other than that, I am very satisfied with the work that was done. I will bring the car back when I have time so the tire pressure sensors can be fixed.
4/6/2017
Betty D. VERIFIED CUSTOMER
Vehicle Make : Honda
I've never experienced such a level of professionalism, friendliness, and compassion in an Auto Body business. I will never go anywhere else and I'm definitely referring my family, friends, and colleagues. Thank you all so much!
4/1/2017
Sara M. VERIFIED CUSTOMER
Vehicle Make : Acura
Great job!
3/30/2017
Carl M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great working with Faye and Stacy !
3/27/2017
Betty D. VERIFIED CUSTOMER
Vehicle Make : Honda
Ryan kept me informed every step of the way in the repair process. He actually provided me transportation home so I could leave my car for repair. The receptionist was very friendly and ensured my needs were met. Very professional work. Love the extra touch of vacuuming the car too !! Steeler job!
3/25/2017
George A. VERIFIED CUSTOMER
Vehicle Make : BMW
Very friendly and prompt staff. Bumper looks brand new and very obvious that it was repaired by true professionals.
3/25/2017
Scott V. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Fantastic customer support. Very knowledgeable and friendly. Super quick repair and very fair pricing. This is the second time we have used your facilities, and you will be the first we will contact for furture needs.
3/23/2017
Chelli L. VERIFIED CUSTOMER
Vehicle Make : Kia
Did such an amazing job!!!! You can't even tell there was ever anything wrong! I was surprised by how fast they were able to get it done.
3/19/2017
Russell T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ryan and the abra team did a great job keeping me up to date on everything going on and even repaired my windshield as well they did a great job and even cleaned my truck as well thanks guys would do my business there again.
3/17/2017
Laura P. VERIFIED CUSTOMER
Vehicle Make : Subaru
You do a great job with the updates and communication.
3/17/2017
Michelle P. VERIFIED CUSTOMER
Vehicle Make : Honda
Ryan McLeod at your Northpark Blvd location in Alcoa, TN provided exceptional service. The receptionist (Stacy, I think?) was also great - she knew exactly who I was when I called in response to Ryan's text that my car was ready. Both were very patient in answering all of my questions, and both were personable and friendly. Ryan seemed to genuinely care that I was satisfied with the work he had performed - I felt like a customer and not a number. Great job! I would highly recommend this location to anyone.
3/15/2017
Alan S. VERIFIED CUSTOMER
Vehicle Make : Volvo
My vehicle is silver, and we were very pleased with the blending and color matching.
3/13/2017
Kristie W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The level of Customer Service I experienced at Abra was the most positive part of my repair journey. Stacey and Faye helped me navigate the situation as I dealt with a difficult insurance company and with no experience in dealing with an auto accident. Thanks to all involved in the repairs. Communication was great, the repairs were excellent and completed very quickly and I felt comfortable the entire way through. Thank you so much!
3/11/2017
Shiloh A. VERIFIED CUSTOMER
Vehicle Make : Honda
Great work!
3/9/2017
Larissa L. VERIFIED CUSTOMER
Vehicle Make : Dodge
They were great at fixing all the issues on my car
2/24/2017
Richard L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The car looks like New where the damage was repaired. I was worried about the paint matching, but I can tell the difference. Could not ask for better service from Ryan and the lady at the front desk who handled the paperwork proficiently. Everyone was so nice, helpful, and informative.