Very fast, text updates were helpful but not bothersome, friendly staff. Car looks great!
6/28/2015
Barbara S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good communication
6/27/2015
James D. VERIFIED CUSTOMER
Vehicle Make : Honda
Travis, Jonnes and the entire team were great to work with. Jonnes and Travis - particularly Travis - went above and beyond to make the process go as smoothly as possible. Three cheers for Travis!! I will recommend Abra to everyone I know!
6/26/2015
Susan M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Fantastic, every agent from Abra, Geico and Enterprise were excellent. Service and results were outstanding.
6/25/2015
Libby S. VERIFIED CUSTOMER
Vehicle Make : Honda
The only comment I have is that you need to be clear about the rental car set up. It was my understanding that the car would be there waiting and it wasn't. I think that is a Geico thing not Pemco. Not a big deal. It just took longer than I had planned. Other than that the whole experience was great. Thanks!
6/24/2015
Megan A. VERIFIED CUSTOMER
Vehicle Make : Lexus
I thought all of your employees were so helpful and friendly and great to work with. I feel bad they have to work in that noisy office, though!
6/21/2015
Monjurul H. VERIFIED CUSTOMER
Vehicle Make : Scion
Thanks for your help!
6/18/2015
Michael E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Perfect
6/18/2015
Larry Z. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was on point, from Megan to Travis to Brandon. My thanks.
6/18/2015
Bruce L. VERIFIED CUSTOMER
Vehicle Make : Saab
Fantastic. Thanks.
6/17/2015
Diane N. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job and fast service. Only way to make better is to make sure the automatic texts get sent at a reasonable time of day, I had one sent at 4:40 am.
6/14/2015
Dean K. VERIFIED CUSTOMER
Vehicle Make : GMC
There were no comments made to me regarding my passenger side mirror not working. Did anyone look at this? I requested it at time of drop off and inspection of my vehicle.
6/11/2015
Stefanie D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great Job!! Loved that I got my car back so clean :)
6/11/2015
Lesley H. VERIFIED CUSTOMER
Vehicle Make : Honda
Hi Megan,
Thank you for keeping me informed on the progress of my repair. I was very pleased and appreciated the condition when I picked up my Pilot.The wheels looked brand new and the extra care inside certainly did not go unnoticed. I will certainly be referring any friends that need work done.I must say from the beginning to the conclusion both Geico and Abra exceeded my expectations and it was a pleasant experience.
Thank you so much,
Lesley H
6/11/2015
Robert E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Having a quick appointment, being met at the door for quick intake, and the Geico and Enterprise ready right in line were phenomenally efficient; plus all three staff were friendly and informative. This, and the follow-up phone/email contacts help put me, and keep me at ease. The latter is a most important point after an accident. Thanks you all so much.
6/11/2015
Susan B. VERIFIED CUSTOMER
Vehicle Make : Scion
The total experience was almost joyful--very
easy on me. The information was relayed by phone and by email in a very timely manner. My
car looks perfect--in only 2 days!
Megan & Travis were truly amazing!!! I've been
walking around telling people that if they need
repair work done, I have the perfect place! Thank you so very much!
6/11/2015
William D. VERIFIED CUSTOMER
Vehicle Make : GMC
Outstanding customer service and outstanding work on my truck!!! Really pleased with work and will definetly recommend and/or come back for any other service! Great job overall! 10 out of 10 for sure!
6/6/2015
Rita L. VERIFIED CUSTOMER
Vehicle Make : Nissan
Super duper friendly and efficient. As good as it gets!