the customer service was excellent--very informative, friendly, quick, thorough.
4/11/2016
Del J. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I appreciated the communication about parts and car going into paint,gave a p/u eta and yes my car was ready when estimated. The job looked good and clean and the invoice was laid out well to see what was replaced or repaired at a glance. to early to see if everything stays lined up but seems the shop concerned about attention to detail!
4/10/2016
Caroline E. VERIFIED CUSTOMER
Vehicle Make : Honda
Extremely helpful. Made the whole process easier than expected.
4/9/2016
Jeffery K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome work. I highly recommend this place
4/8/2016
Rikka D. VERIFIED CUSTOMER
Vehicle Make : Ford
ABRA staff were kind and helpful, especially Megan. My car looked great when I picked it up and wasn't expecting the inside to be vacuumed out, very nice surprise. The Geico Auto Express service is efficient and would recommend ABRA to others. Thanks for making this a painless experience!
4/5/2016
Zofia M. VERIFIED CUSTOMER
Vehicle Make : Nissan
The service turnaround was quick and I appreciated the updates. Unfortunately one of my headlights was not plugged in at all. It appears as though that was missed during the replacement. Because of the hours of operation of the shop, I was unable to get it resolved that same day. That definitely made it a challenge.
Overall, the people I encountered were helpful and pleasant.
4/1/2016
Jasmine S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Friendly, attentive, & great work!
3/31/2016
Leah Z. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Awesome
3/29/2016
Pat N. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were all very helpful from the time I went and spoke to them about getting an estimate to then end of the work. Everyone I spoke to was on top of there job. Thanks for the GREAT JOB!!! p.s. they got the job done on time even though there was extra work to be done.
3/26/2016
Masayo S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you so much everyone at ABRA!
3/26/2016
Keyvan S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Travis was very professional and helpful. They got in touch with the insurance company directly. Repair was done quickly with excellent results. Couldn't have been better!
3/26/2016
Jeremy M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Awesome team of people! Looks great! There's one small chip that was missed but I know you'll take care of it if I choose to. Again, great experience. Thanks!
3/25/2016
George K. VERIFIED CUSTOMER
Vehicle Make : Subaru
Very professional and thorough - we loved that you did such a nice job on the interior as well as the body work!
3/24/2016
**** D. VERIFIED CUSTOMER
Vehicle Make : Honda
Travis was a great man to work with. My car repair came out really good. Thanks to your Techs in Seattle Magnolia shop. Very satisfied. Thank You
3/24/2016
Ann Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very helpful and efficient and it looks great!
3/24/2016
Kimberly D. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Awesome work, so pleased. And extremely friendly and helpful staff. Totally recommend them.
3/23/2016
Heather S. VERIFIED CUSTOMER
Vehicle Make : Subaru
I found the communication to be poor and disjointed; my car was not, in fact ready for pickup when I arrived, and the receptionist failed to make ANY eye contact--and tried to overcharge me 200 above my quote--despite the fact it was on my paperwork.
It genuinely felt as though the only thing this shop cared about is the insurance dollars. 10/10 do not recommend and will be reviewing elsewhere. I should've checked Yelp before trusting them to complete ALL the repairs. Thanks for doing half a job.
3/22/2016
Dante V. VERIFIED CUSTOMER
Vehicle Make : Mazda
My car will return to ABRA since ****) a replaced piece was damaged 2) new damage on the left mirror happened while the car was there.
Not really close to the level of quality I was expecting because the two things above were pretty visible
3/17/2016
Jorge M. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for your great work, friendly and quick service, convenience, and all around best experience I have had with an auto collision shop!
3/16/2016
Genevieve L. VERIFIED CUSTOMER
Vehicle Make : Honda
You guys were so fast and the communication was better than any repair shop I've used in the past. Thanks for great customer service and an overall fantastic experience!