Abra Auto Body Repair of America - Shrewsbury

Kept me informed of progress. Friendly fast service,car looks great. Thanks

Thank you Excellent!!

Well done! Loved your ability to organize and communicate. Handled my repairs in a timely fashion.

The only negative would be...the physical office that serviced me, needs a dramatic makeover. Depressing, gives negative impression of business. Looked like a 3rd world country. You can do better. Hire an office consultant for a total makeover.

goo?d

They we’re very thorough in explaining every step of the process via text messages. They even got it back to me a few days sooner than they originally thought they would I would definitely recommend them to anybody who needs a referral

Thank you for the wonderful job and updates while my jeep was in the shop.

Every step was quick and easy, everyone in the office was polite and helpful, and the job was done several days before I expected. Great experience! Thanks!

Fast service and a friendly staff!

The entire staff was friendly and willing to answer the few questions I had my car looks great. I appreciated the daily text messages keeping me up to date on my car's repair. It actually took less time, start to finish, than I thought it would take.

Did a great job on communicating with me on the progress of my repairs. Everything looks great! Staff was friendly and efficient.

I thought the larger spot would be covered more thoroughly. I have difficulty seeing which of the small spots were covered.

Great service and great work my car looks brand new

Everyone was great and I appreciated the strong communication throughout the entire process.

Very professional and communicated on the status at every turn.

Outstanding customer service all around!

My bumper may have been repaired but now I’m left wondering what the hell happened to my driver side door, trying to figure out this repair and diagnostic on my own. Possibly having to get another rental car. I felt rushed to pick up my car and when I picked it up they informed me of the new door problem. What I would have appreciated was a phone call explaining what was happening with the door and then allowing me to call who I needed to keeping my rental car since it seemed to still be necessary for more work to be done. Ford has now scheduled me to diagnose this problem almost 3 weeks from now. Whatever happened to this door it’s almost more of a nuisance than the bumper was that I went in to get fixed. It’s extremely frustrating. Abra was extremely courteous but I wish I would have been contacted about the door issue that came up and asked what I wanted to do BEFORE vehicle pick up right before the shop closed. I’m not entirely sure how you or your representatives can fix this problem but I took the car to get safety and emissions done before bringing it into your shop and the door did not have this problem. I’m doing my best not to place blame but Like the bumper I was not present when this issue occurred so I don’t know when it started.

I was pleasantly surprised to find my car had been thoroughly cleaned!! The repairs were done very well! The whole experience was excellent!!!

Flawless perfection. Well done, TO ALL..!!!

The people I interacted with were extremely nice and very accommodating. They let me know the status of the repairs through phone calls and text messages. I am very pleased with the service.