Loved the updates by email on the status of my vehicle. Your office also called me personally to reconfirm the status of my progress. Work was nicely done and your staff is very professional.
5/13/2017
John M. VERIFIED CUSTOMER
Vehicle Make : Honda
They explained everything they were going to do and did it
They kept me up to date on progress with email, if there was a change or problem they called me and let me know They are very professional and they do great work????
5/11/2017
Bradley H. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great job, on time and i did not expect you vacuumed of the interior!
5/8/2017
Stephen B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Excellent job and great communication. Thank you steve beaudet
4/29/2017
Elliot A. VERIFIED CUSTOMER
Vehicle Make : Honda
FROM BEGINNING TO END I THOUGHT THE FINE LINE EXPERIENCE WAS TOTALLY OUTSTANDING. THE PERSONNEL IN THE OFFICE MADE EVERYTHING GO SMOOTHLY AND ON TIME. THE WORK ON THE CAR WAS FANTASTIC. THE CAR LOOKS BETTER THAN NEW. I ALSO NOTICED
THAT A FEW OTHER THINGS WERE TOUCHED UP. THANKS. I HOPE I DON'T HAVE ANY REASON TO COME BACK, BUT IF THERE IS, I'LL BE BACK.
4/26/2017
Pooja P. VERIFIED CUSTOMER
Vehicle Make : Kia
Thank you for taking such quality care with my Kia. It looks brand new! Thanks.
4/25/2017
Richard P. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair work was first class. The only problem is that it took five weeks, from first coming in to actual repair. If I had to pay for the repairs, and not my insurance, and was told it would take 5 weeks before repairs could begin, then I would have went to another repair shop. The people at First Line were very nice and the work first class but it took 5 weeks to get done.
4/20/2017
Jeffrey S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I was told my vehicle would be completed on Tuesday, April 18. The emails sent me to me continued to support that. However, when I called towards the end of the business day on Tuesday, the manager had left for the day and no one had or could communicate with me on the status of my vehicle.
I also called that week prior asking for an oil change and tire rotation. The receptionist was to call me back on prices. When I picked my car up, the oil was not changed nor the tires rotated because she forgot to call me with prices.
4/20/2017
Ligia M. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys are amazing!
4/18/2017
Willie W. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Car looks new
4/18/2017
Martin R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Definitely a class act!!
What's with the tombstone behind your sign?
4/17/2017
Simon B. VERIFIED CUSTOMER
Vehicle Make : BMW
I was mostly satisfied with the work done except for a few details. For example, after getting the car back home I noticed fine scratch lines either in the clear coat or directly under it on the top left side of the trunk. This appears like a blemish and is mostly visible when looking at it from a certain angle. I also would have been happier if the trunk itself aligned evenly with the rear bumper. There appears to be more of a gap on driver's side.
4/17/2017
Barry G. VERIFIED CUSTOMER
Vehicle Make : Lexus
As again, you have been fantastic!
Result your perfect. Bill, please that everyone under you.
Barry
4/12/2017
Stanley L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
You did not repair the lower area of the scratches and dents. Not happy.
4/9/2017
Lionel C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Yes, You Guys are awesome from Carla to the auto body shop,Bill the owner and Judy the manager you guys are awesome I would definitely recommend you guys to anybody thank you so much my truck looks amazing
4/8/2017
Lauren W. VERIFIED CUSTOMER
Vehicle Make : BMW
You guys were completely booked and had a 4 week waiting list. You guys squeezed me in and did a great job!! Bumper looks great!!
4/8/2017
Harry E. VERIFIED CUSTOMER
Vehicle Make : Lexus
OK
4/1/2017
Bonner S. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone at Fine Line is courteous and professional. They did expert work and above all else were excellent at communicating their progress every step of the way. It's refreshing to deal with someone who genuinely wants to exceed customer expectations, and exceed them they did! They've more than earned my repeat business. Thank you Fine Line!
3/31/2017
Michelle D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fine Line is such a great place! From Carla to Judy to the guys in the shop, from start to finish everyone was so friendly, helpful, professional and actually went above and beyond to help me navigate the claims and repair process with Geico for my car. The body work done was Impeccable. I highly recommend them for your needs!!! Thanks again to Judy, you really are a gem for making me feel at ease and making sure that I understood everything! She is the best! - Michelle D
3/30/2017
Carmelo C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thank you for your wonderful service.
My car looks new again.
Capt. Conti