You guys are a great team.
Joel did an amazing job telling me step by step process of how everything works he makes everything stress free keeping me up with updates
Thank you FCCR
2/8/2018
Stanley O. VERIFIED CUSTOMER
Vehicle Make : Acura
Jeremy Ellis was very good about keeping me updated as to when the repair work would get done. It turned out that the car was ready one day earlier than expected. I was also given a loaner car which was very helpful. Thank you!
Connie Olson
1/31/2018
Dusty H. VERIFIED CUSTOMER
Vehicle Make : Nissan
Every business in Boise could learn a lot from First Choice. I was really nervous going into the process and it went incredible. Robert’s customer service skills should have a folk song written about them. He was on top of it the whole time and constantly updating me on timelines, estimates and next steps. He answered every question and was just the best to deal with. We got the car back today and it looks brand new. Whoever did the paint on my car needs a raise. I have no idea why you would use anyone but First Choice. Thank you so much for the incredible work. It’s greatly appreciated.
1/26/2018
Marjie M. VERIFIED CUSTOMER
Vehicle Make : Hummer
I found another issue while stoppingto put gas in on the way home. I think the left side took a harder jolt then I thought it did. The chrome gas cap cover almost came off when I opened it. I think the seal around it became in attached.
1/25/2018
Debbie G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Good job thank you
1/24/2018
Julia F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thank you for going extra mile. Really appreciated it
1/18/2018
Khristie B. VERIFIED CUSTOMER
Vehicle Make : Kia
The staff was professional and friendly. My rental car was handled quickly and
Robert made sure I was pleased with the repair before I left. I would highly recommend your company in the future.
1/14/2018
Ryan W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Joel was extremely personable, and a pleasure to work with. The work that was done was outstanding, and seamless. Customer service was impeccable, and the process from drop-off to pick-up (including rental car) was quick and easy.
1/12/2018
Olivia M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone was easy to work with and kept me informed of all the details and when the car would be ready
1/11/2018
Jennifer L. VERIFIED CUSTOMER
Vehicle Make : Jeep
Looks as new as when I first got it few years back. Super clean, don't want to put any more dogs in it. Thanks for such a timely delivery on it too. Got finished earlier than anticipated.
1/4/2018
Kristi G. VERIFIED CUSTOMER
Vehicle Make : Ford
Joel was the best at customer service that I have had in a long time!! Thank you!
12/30/2017
David D. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great communication from both Jeremys. Work looks excellent. A bit of miscommunication on final hand-off. Overall a good experience. Professional and friendly from the receptionist thru shop guy. Thank you, Dave D.
12/23/2017
Roger B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Upon leaving at 5:00pm I found that my satellite radio and Bluetooth connection were not working. Return trip, loss of use of vehicle, etc. Frustrating.
12/16/2017
David G. VERIFIED CUSTOMER
Vehicle Make : Lexus
Initial Contact upon arrival was meeting Robert whom kindly greeted
Us with a smile while immediately beginning a professional appraisal.
Throughly explaining how the process works with Insurance as well
As expected repairs and realistic time line.
Would recommend First Choice Collision to friends while its never fun
To have damage done to your vehicle, Always nice to know should you
Require Body Shop work, it’s comforting to be treated fairly and quickly.
12/12/2017
Jacob S. VERIFIED CUSTOMER
Vehicle Make : Jeep
Love the fact uou washed vacuumed and cleaned the interior of my car. Good job. Thanks
11/29/2017
Marissa C. VERIFIED CUSTOMER
Vehicle Make : Kia
Upon receiving my car, the floors of the drivers and passengers side were completely covered in white powder, as were the drivers and passengers seat. My seats are very hard to clean and I detailed it not too long ago. Even after one of the employees took my car back to get it sprayed down, it was still dirty looking. This was not how I dropped it off. I feel that when a company dirties someone's car and leaves it in worse condition that they received it (aside from the work they did on the hood and fender) they should offer some sort of compensation.
11/25/2017
Pedro P. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks for finding better solutions for things and not just go with the most expensive one to get paid more. I am really thankful you guys saved me $100 on my repair. Thanks!!!!!!
11/23/2017
Ashley M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was great and they did a excellent job.
11/22/2017
John R. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great Job, thank you for keeping me updated throughout the entire process very happy with your service
11/17/2017
Diane M. VERIFIED CUSTOMER
Vehicle Make : GMC
We were extremely happy with the communication, through text and phone calls, to keep us up to date on the entire process. Everyone was extremely polite and respectful. Will recommend to everyone.