My car looks and rides great! Donnie really kept me informed and updated throughout the repair process!
4/24/2019
Craig L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I am satisfied with Diehl's You did a good job restoring my vehicle. I cannot however answer the other survey questions. They were not questions for me rather for the person that answers in my behalf.
4/14/2019
Larry C. VERIFIED CUSTOMER
Vehicle Make : Toyota
all contact with your staff was a pleasant experience. Everyone I dealt with did a very good job and considering the quality workmanship, even the "grunts in the trenches"gave a 110 %.
Thank you! L Chambers
3/27/2019
Len G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My car was repaired in a prompt and professional manner. They made the rental process easy as well. Job well done everyone!
3/22/2019
Christopher F. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent work and service
3/19/2019
Emily S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very courteous
1/22/2019
Janet S. VERIFIED CUSTOMER
Vehicle Make : Ford
It seemed to take quite awhile to fix the car. When we picked up the car we were told it was detailed in side and out. The inside had not been touched and was a mess.Thanks for listening.
11/15/2018
Richard J. VERIFIED CUSTOMER
Vehicle Make : Dodge
You all did a great job, looks brand new thanks so much!!!!
10/30/2018
Florence J. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Service was excellent
9/27/2018
Terry H. VERIFIED CUSTOMER
Vehicle Make : Dodge
My truck looks like new!
9/25/2018
Troy S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The paint work is good quality and blended well with the existing paint. Body work and assembly are marginal at best. Bed to cab junction is wider now and does not match the passenger side. Pop in plastic clips were all reused and are loose. The top bed rail protector on the repaired side is loose now. Lastly, and this one really surprised me. The bedside support bracket where the deer impacted was not replaced or even straightened. It is bent badly and was simply rebolted in the wrong place on the bedside. This bracket is $15 and easy to replace. I'm not sure why someone would compromise a $4000 job over an inexpensive bracket and trying to reuse plastic clips.
8/1/2018
Christophe L. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
I understand there can be problems with parts - especially foreign - but it went from 3 days to 3 weeks.
7/13/2018
Byron D. VERIFIED CUSTOMER
Vehicle Make : Subaru
The car looks good and has a good color match. The car was clean and detailed which means a lot to me since I am a Auto tech myself. I always teach my students to make sure the vehicles are clean before the customer gets it back. Keep up the good work.
7/2/2018
Lisa S. VERIFIED CUSTOMER
Vehicle Make : Dodge
They finished early, and truck looks great
7/2/2018
Sandra W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
My son dealt with the collision service. There is one piece of chrome missing but other than that the job looks great. Thank you
6/20/2018
Paula A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Timeline was not indicated on first visit or on estimate. Had to call and get timeline. Then vehicle wasn’t complete when told it would be. Update emails were inaccurate. I had to call and find out details to when it would be completed.
6/19/2018
Anthony T. VERIFIED CUSTOMER
Vehicle Make : Dodge
The team works well to keep you informed and take care of all your needs.
6/18/2018
Driskell.ruth Driskell,timothy. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great communication, fast and excellent work
6/8/2018
Cathi C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Terry was very easy to work with and they had my car done in a timely manner
6/8/2018
Sharyn F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
WAS ORIGINALLY TOLD IT WOULD TAKE 3-4 DAYS FOR THE BODY SHOP TO COMPLETE THE WORK AND IT ONLY TOOK LESS THAN 24 HOURS. NICE JOB!