SERVICE KING Rowlett always has great customer service!
1/24/2018
Laura C. VERIFIED CUSTOMER
Vehicle Make : Toyota
We received the BEST SERVICE EVER! Always updated on any changes that were going on and the nicest most professional servisor advisor. Thank you!
1/24/2018
Doug I. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
When I was told it was ready there was a big scratch in the door so I had to leave my truck another week as well as my driver side mirror wants to fall off so I'm not satisfied with service Kings work
1/24/2018
Anne F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Melody Pierce was great. Professional, and yet, personable, she made my wife and I feel confident that Service King took care of us. My car looked immaculate. I couldn’t of been more pleased. By the way, I had dried red rose pedals in my car near the gear shift that had significant meaning to me. I saw that they were gone. Your life will become increasingly better to whomever touched the dried red rose pedals. By the grace God, peace with you.
1/23/2018
Ricky H. VERIFIED CUSTOMER
Vehicle Make : Kia
When the vehicle is finished. It looks like new. That is a sign of quality work.
This is why I recommend to my friends and co
Workers.
1/20/2018
William B. VERIFIED CUSTOMER
Vehicle Make : Honda
The work that was done on my car seems to be good so far, but communications with the staff was terrible from start to finish. They didn’t keep me updated or give me specific information that i requested. They never contacted me when the the completion date for my car was delayed. Messages and phone calls were not returned. Based on that I was very concerned that the work done on my car would be as bad as the customer service, but so far that is not the case.
1/19/2018
Ollin C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Excellent service
1/17/2018
Kim S. VERIFIED CUSTOMER
Vehicle Make : Kia
At the end When I went to pick up my car my tire was low on air they can’t even air my tire before returning the car .And when I asked about buying tire from them the guy say he going to look it up The price for me and let me know but I never get any messes or call regarding that even til the day for pick up. Guess he forgot. Beside that everything good . They did a good job cleaning the car and everything.
1/14/2018
Sherry J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Chris was great and the repair work was well done. Thanks.
1/14/2018
Dawnetta P. VERIFIED CUSTOMER
Vehicle Make : Toyota
I absolutely am satisfief. I called today with an issue and Tuesday they are talking care of it
1/13/2018
Holly D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Melody was amazing! She is professional and personable. Her clients safety is a priority and she is responsive to her clients needs. I appreciate the texts with the updates and that the Sevice King team respects the completion timeline.
1/13/2018
Henry V. VERIFIED CUSTOMER
Vehicle Make : Ford
3rd time I’ve used this Service King and the quality was like new all 3 times. Good work guys.
1/12/2018
Rhiannon L. VERIFIED CUSTOMER
Vehicle Make : Honda
Melody was absolutely amazing. She, again, went way above and beyond helping me out and keeping me up to date on my car status. She made what was an overall awful experience, so much easier, and if possible, pleasurable.
1/12/2018
Rusty P. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Chris at the Rowlett office was top notch. He went above and beyond. He provided the best customer service.
1/12/2018
**** P. VERIFIED CUSTOMER
Vehicle Make : Honda
They made sure that everything was addressed and I was happy with my vehicle.
1/10/2018
Luke V. VERIFIED CUSTOMER
Vehicle Make : Kia
Melody is great
1/9/2018
Nicholas T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was great.
1/6/2018
Jo U. VERIFIED CUSTOMER
Vehicle Make : Volvo
Chris reassured me, oversaw the vehicle repairs to an excellent standard, answered my questions, stayed in contact, and explained issues to me. I could not be happier.
12/30/2017
Michael W. VERIFIED CUSTOMER
Vehicle Make : Ford
The team has wonderful customer service they communicate well with everything going on, they actually finished my car a week earlier. I worked with Chris and he was Awesome! Would recommend to others!