Very friendly and helpful people, it was our first time there and if need be we’ll use them again.
3/2/2018
Rossy D. VERIFIED CUSTOMER
Vehicle Make : Mercury
The cars not running the same it doesnt accelerate like it use to
2/25/2018
Jerry H. VERIFIED CUSTOMER
Vehicle Make : Lexus
I am very satisfied with the quality of the work done on my vehicle. My service advisor Steven kept me informed every step of the way and handled everything from start to finish in a most professional manner. Thanks to him and the entire staff at the Rowlett location for doing a great job!
2/24/2018
Natasha G. VERIFIED CUSTOMER
Vehicle Make : Honda
Melody was INCREDIBLY helpful and supportive throughout my repair process. She went above and beyond to get the job done smoothly and quickly. Issues outside of Service King's control put some obstacles in the way of completion, but Melody still took it on herself to fix the problem and get me back in my car as quickly and with as little inconvenience as possible. I am very glad I chose Service King for my repairs.
2/23/2018
David J. VERIFIED CUSTOMER
Vehicle Make : Ford
Melody Pierce was very professional and compassionate with our situation and walked us through the process.
2/22/2018
Patrincia C. VERIFIED CUSTOMER
Vehicle Make : Nissan
U guys made an extremely stressful situation more bearable than I could have imagined. Melody is a true asset to ur organization and I am just sooo very grateful that I got to experience her. Thanks for simply communicating with me and not allowing me to wonder about the progress of my repair.
2/17/2018
Lawrence D. VERIFIED CUSTOMER
Vehicle Make : Honda
Melody was great! Good, very prompt repairs done so quickly I cancelled my car rental. I'm very happy with my experience!
2/14/2018
Ann V. VERIFIED CUSTOMER
Vehicle Make : Lexus
We had a very pleasant and professional experience with your customer service and the work you did. Keep up the good work. Thank you
2/4/2018
Randi W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Loved the way our service person kept us updated on the progress via phone communication.
2/3/2018
Anna M. VERIFIED CUSTOMER
Vehicle Make : Kia
Great job!!!
2/1/2018
Lawrence D. VERIFIED CUSTOMER
Vehicle Make : Honda
Melody was wonderful; work was completed quickly!
1/31/2018
Jyothie R. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for fixing my Honda CRV. You all did a great job.
1/29/2018
James W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repair took more than twice as long as I was quoted with no communication as to why. Very dissatisfied even though they ate my deductible they should have done that plus paid for the extra days for the rental car, they got off cheap
1/26/2018
Jeremy H. VERIFIED CUSTOMER
Vehicle Make : Ford
My truck looks great and all the people at the Rowlett service king were extremely helpful and polite, very professional and kept me notified of the progress on the repairs.
1/26/2018
Tyler T. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent! Melody was very helpful!
1/26/2018
Amanda M. VERIFIED CUSTOMER
Vehicle Make : Honda
Steven was super helpful from beginning to end.
1/26/2018
Robert F. VERIFIED CUSTOMER
Vehicle Make : Nissan
The staff was professional and knowledgeable. I will recommend my friends and family to use the Rowlett location whenever there’s a need.
1/25/2018
Prince J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very Good
1/25/2018
Gail J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Lorraine was very professional when I brought my truck in. John Dendy was great at communicating everything that was going on. The repair was very well done and ny truck was cleaner than it's been in a while I would recommend this Service King to friends and relatives