The paint looks like a brand new truck. I am concerned about the possible wind noise from the replacement door. I haven’t gotten the truck in the highway yet but I was doing about 65 and I could hear more wind noise that I used to hear.
11/27/2019
Beverly A. VERIFIED CUSTOMER
Vehicle Make : Nissan
I ordered an extra area to be fixed but Vincent forgot about it. When I picked up the car I asked why the second part of the repair wasn't done. The gentleman there fixed my problem right then and there. He kept me from being upset about the situation. So this gentleman saved me $169.00 by fixing the issue. So Vincent owes him for fixing my car.
11/25/2019
**** W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Vince Answered all of my questions and concerns. He explained everything thoroughly that was completed on my Lexus. This Service King is probably the best I've ever been to and I appreciate them 100%.
11/21/2019
Emma J. VERIFIED CUSTOMER
Vehicle Make : Kia
Kept me advised of status and vehicle was repaired as required. Staff was helpful and very friendly. Would recommend...
11/21/2019
Jessica M. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was super friendly and helpful. We got our truck back and it started acting up again and Vince made sure we were taken care of.
11/21/2019
Jeanine A. VERIFIED CUSTOMER
Vehicle Make : Honda
When I got my car back it was dirty in the inside. My cloth seat was/is covered with spots that were not there and other parts of the interior are covered with some white substance (compound?). I have never gotten a car back from a body shop or service station before that was dirty. It was clean when I brought it in. Unfortunately it is a very busy week at work and I can’t take my car back to SK until next week, but I am not happy about that.
11/21/2019
**** L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Communication was not very good.
11/20/2019
Melissa M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Experienced great service.
11/17/2019
Dung T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good service. Done the job so fast. I like it
11/9/2019
Austin Hardware. VERIFIED CUSTOMER
Vehicle Make : Ford
Your repairs look fantastic. Thank you for the help.
11/7/2019
Michael M. VERIFIED CUSTOMER
Vehicle Make : Kia
Looks great! They even washed and detailed my car when they were finished!
11/2/2019
Jim A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Was a good experience.
11/2/2019
Richard C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The ROWLETT, TX location has great staff. Nicole and Vince kept me apprised of the status of my vehicle throughout the repair process. Work finished when promised.
11/2/2019
Sheila M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate the help delivering my vehicle to me. After having surgery I couldn’t drive. Thank you!
10/26/2019
Heriberto H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everything was done professionally
10/25/2019
Robert M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Aris did an amazing job. He was very professional and kind. Nicole was very nice too and helpful. I would definitely recommend the rowlett service king
10/24/2019
Rebecca N. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great customer service.
10/23/2019
Patricia A. VERIFIED CUSTOMER
Vehicle Make : Honda
One week has passed since I delivered my car to your location near my home. Meadow and royal. It was moved to another location losing one full day. Then no word. I called yesterday to get some kind of report. I was told car was still I worked on while new facility was seeking more insurance as they found more damage. So as of yesterday nothing done and no word when I will get my car. I have rent car which I do not like to drive. I am very unhappy with service king lack of communication between shops and with me.
10/23/2019
Honda Cars. VERIFIED CUSTOMER
Vehicle Make : Ford
Yes my vehicle was repaired and cleaned up very nicely Vincent kept me in touch looks very nice