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Real Reviews from VERIFIED CUSTOMERS
Mirta P. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Chris was awesome as always by keeping us informed of the repair progress.
11/22/2016
Bryan V. VERIFIED CUSTOMER
Vehicle Make : Mazda
The experience was excellent. The job was done by the date that I was told. All the staff was very nice and helpful. Thank you
11/15/2016
Benno P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Car looks great. Very happy with the quality of work
10/28/2016
Yanaisy M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Thanks
10/27/2016
Joaquin S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very professionals on their work I'm very happy.
10/24/2016
Sara A. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was very nice and pleasant to deal with. Most shops i have been to were not as friendly. I would definitely recommend Imperio to others!
9/24/2016
Lidia R. VERIFIED CUSTOMER
Vehicle Make : Honda
Great service. Helpful staff. Friendly atmosphere.. My car looks great. This is the second time I've had them fix my car. The first time was about 15 years ago and I keep coming back. They are the best!!! Would never consider anyone else. Chris Nunez gave wonderful service. Lidia R
9/21/2016
Jennifer V. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everything just perfect. Costumer service is excellent. Thank you girls
9/16/2016
Carlos G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Exelente
9/16/2016
Katherine A. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
It was excelent service from the moment I called to make an appointment until when I picked up my car. Everybody was very professional and helpful. The work itself was second to none. I can't even tell my car had work done. I will most certainly bring my car back if anything happens to it. Extremely happy with the results.
9/2/2016
Nastasha M. VERIFIED CUSTOMER
Vehicle Make : Honda
The women at the front desk excelled in customer service skills. I could hear them smiling whenever we discussed my repair over the phone and in person, they never had me waiting long periods of time to be helped. The estimator was an expert at his job. He was respectful of my time and was happy to answer any questions I had regarding payment or the time it would take to repair the vehicle. His advice to order the parts prior to bringing the car in saved me from using a rental longer than I had to. His pictures of the car accurately identified all the damage caused by the accident and he thoroughly explained the estimate, so I understood how they would be servicing the vehicle. Although I never met the repair men in person, the gentleman who took my car in when I dropped it off made sure to identify any existing damages and ensured I emptied the vehicle of any personal items of value. The repair was a week faster than what was estimated, which was great news as I have to take it on a road trip later this month and was afraid I might need to rent a car for the trip. The paint job matches well, but I will continue to monitor the color as time goes by. The car drives as it did prior to the accident and I couldn't be happier with the fact the car was delivered washed and ready to drive off the lot. Cheers to your excellent customer service and hasty repair. I will definitely recommend you to anyone who needs work done on their car.
9/2/2016
Carlos G. VERIFIED CUSTOMER
Vehicle Make : Honda
excellent experience
9/1/2016
Nicole B. VERIFIED CUSTOMER
Vehicle Make : Honda
Fast turn around time. Car looks impeccable better than pre accident!!!
8/30/2016
Vanessa T. VERIFIED CUSTOMER
Vehicle Make : Honda
Awesome job!!!!! Very Happy!!!!
8/19/2016
Michael B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job guys!!!!! Thanks......
8/19/2016
Dulce L. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent staff. I would highly recommend Imperio for their services.
8/18/2016
Lauren M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Everything looked excellent and was done much sooner than promised. Greatly appreciated and will recommend highly.
8/15/2016
Ovidio A. VERIFIED CUSTOMER
Vehicle Make : Mazda
Reliable and professional service second to none. Excellent job quality...!!!!!
8/13/2016
Justo F. VERIFIED CUSTOMER
Vehicle Make : Acura
Everything looks great and I appreciate the professionalism. Thanks.
8/10/2016
Daisy R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I'm very delight with Imperio Auto Repair with the jog they did with my Toyota Venza Thank Very Much keep the quality
8/5/2016