Service was great and very accommodating! All staff was polite and professional. The damage repair was excellent. Can't even tell where the damage was. Highly recommended
12/18/2015
Tina S. VERIFIED CUSTOMER
Vehicle Make : Ford
The replacement recess hitch looks terrible. It sticks out farther then it did before and the.Outer edges do not match. I asked if it had been a test drive towing something and i was told no. what is even worse the zip ties my husband used to hold up the muffler after the accident were still there. No repair had been done on the muffler. Muffler still being held up with zip ties.
11/21/2015
Heather K. VERIFIED CUSTOMER
Vehicle Make : Dodge
Matt Hatfield was a fantastic contact. Always helpful & polite. The work done on the car was fantastic! Very glad we chose to stay within the "Geico" system. One small suggestion. Give the inside of the car a quick clean...it would conpliment the beautiful outside detaing.
6/3/2015
Jerry T. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They stole from me
5/11/2015
Mary P. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Very friendly staff!
5/6/2015
Maron B. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Your customer was excellent courtesy and we'll executedit made me have faith in customer service again an outstanding team of great professionals
5/4/2015
Marilyn M. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Everyone was great.They listened to me and worked with me.Would make me want to buy a buick there in the fufuture.Very friendly staff that i dealt with as well. .
4/22/2015
Rock S. VERIFIED CUSTOMER
Vehicle Make : Honda
Very satisfied with the service from start to finish
4/21/2015
Agueda G. VERIFIED CUSTOMER
Vehicle Make : Kia
I told them twice to put the parts on the car and they still didn't put them on , I'm very disappointed .
4/21/2015
Marcia F. VERIFIED CUSTOMER
Vehicle Make : Ford
Sarah was amazing.
4/16/2015
Jason T. VERIFIED CUSTOMER
Vehicle Make : Ford
Everything worked like clock work. Your team was very well organized.
4/9/2015
Ishor D. VERIFIED CUSTOMER
Vehicle Make : Honda
Good
4/5/2015
Jean S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
More detail in the text besides your vehicle has moved to the next repair phase.
4/4/2015
Gabriel V. VERIFIED CUSTOMER
Vehicle Make : Honda
It took 4 weeks for my car to get finish. Every time I called and asked when they would be done they would tell me "oh it will be ready next week or by the end of the week" they kept saying they were waiting on the insurance, but when I called the insurance they said they approved everything.
3/19/2015
Bethany C. VERIFIED CUSTOMER
Vehicle Make : Kia
Everyone at the shop was very friendly and helpful, but I was disappointed when after receiving my vehicle the repairs were not 100% taken care of. My car was being serviced for a Collison and there is still a dent, paint scratches, and also my hubcap is still broken. The driver side mirror that was replaced is not sage in the slightest. The mirror is impossible to see out of during the day, let alone at night, and the mirror seems loose and shakes when you drive. Also, when the vehicle reaches 65 the steering wheel vibrates very hard which was something that didn't even happen after my accident had happened while waiting for my appointment. I also had change stolen. There was also random trash (an oily steel wool rag,and something that I thought was a pen but appears to be an e-ciggeret) left in my car. I have an appointment for re-service tomorrow so hopefully we can smooth things out.
3/18/2015
Jeffrey R. VERIFIED CUSTOMER
Vehicle Make : Honda
I had to have my car towed back after I got home. Not sure what happened while it was there but it was not safe to drive back. It was cutting out and "slamming" me while driving. I called at 330 to let them know something was wrong. It was towed to them at 430. It is 815 and I have not heard a word about the car. I turned in my rental car when I picked up my and I now currently do not have a car or a rental.
3/14/2015
****H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything ran smoothly and was delivered as promised. I am satisfied.
Thank You
3/11/2015
Glenn B. VERIFIED CUSTOMER
Vehicle Make : Dodge
The repairs look fantastic and were completed much sooner than expected. Great work!
3/6/2015
James H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for making the process so easy and doing a great job on the repairs.