Fix Auto Poway

Great job and great service! Thank you!!!

Great work would highly recommend you guys thanks again

everydayeveryone there was exceptionally helpful I will definitely recommend Fix Auto Repair to other people I know in Poway excellent service thank you

I really appreciated the text updates.

First my car was supposed to be done by Friday march 4th 4pm..no text message updated until I called on March 4th at around 4:10pm. Then when the initial adjustment/quote was done I was offered An appearance amount for part of the damage to my car and from part of this amount, I would get the right head light replaced with the appearance allowance and the remaining portion refunded to myself. I was told that since the left light would be new it would look better for the right front light to be replaced. I agreed. Since I had bit heard anything on 3/8th I calied your office at 2:30pm...and was told that it was not ready and that the estimator was not there. I was called that same day at 5pm to let me know my car was ready. I picked up my car to find out that I was expected to pay some 29.00 and some change. I explained how the adjuster and estimator both offered me the appearance amount and I am due the amount (assuming that the right front light was replaced)Front receptionist said she could not fix the paperwork that said I owed money and that they would talk to the adjuster Conran the next day.I was told that someone would call me today 3/9. When I saw my vehicle noticed the difference between both front lights as the right looks somewhat foggy. As I waited today for a call from either the adjuster Conran or Robert. I called today after 4pm since no one had called me.I spoke with the receptionist Stephanie who said Conrad (adjuster) had gone home already but that Robert would call me back and I left my phone number. Needless to say I have not received a call regarding my refund from anyone and I believe the right light was not replaced as it looks somewhat foggy and not as nice as the left light. Hopefully I will receive a call to get this resolved

A small item was misplaced when the work was done and I haven't heard back re finding or replacing the item.

Just concerned about the way the black part of the bumper looks. It buckles up and it didn't do that before

job well done thanks robert

Great service that was fast and courteous. Also, car was **** & span when I picked it up; thank you!

Seems like some screws from underside of car were not attached on the passenger side. They are missing.

Excellent in all ways

Please don't text this number. You have wrong phone number in file.

Fast and friendly service! Staff was very professional and courteous. Great setup to care of all the insurance issues, rental car needs, and repairs. Will consider Fix Auto for cosmetic repairs of my other car.

Amazing service and very fast. It only took 4 days and the staff was great to work with. I highly recommend Fix Auto.

Fantastic! Everything about the process was professional. Elizabeth and the people who helped with the paperwork were great. Including the porters who were very helpful. This was my second time using the facility. Though hopefully the last time. I would highly recommend them.

Excellent quality of repair, friendly staff, and quick service!!

Amazing service and very happy with the repair. Overall it was a 10 out of 10 experience.

Bad part is used. Workmanship is horrible!

We were always kept informed of the progress and it was done on the day promised. My car looks great!

When we picked up the vehicle it smelled like cigarettes inside. We don't smoke and have never had anyone smoke in the vehicle. We called to complain and spoke with Ribett who didn't seem very concerned.