I'd have to say the team that the owner has put together at the shop is amazing. It was the best car repair experience I've had.
10/28/2017
Allan L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Elizabeth from Geico was very informative and kept me up to date on my car repair... All the staff I dealt with was very friendly and accommodating. I had a long day at work and made it with 10 mins to go before close and they got me all taken care of and on my way. I will recommend this shop to everyone..... Thank you to Fix Auto Poway..... And Elizabeth from Geico
10/28/2017
Clayton C. VERIFIED CUSTOMER
Vehicle Make : Honda
From start to finish, service was completed with very efficient and cordial personnel. Definitely 5 star service. The repairs to my vehicle look excellent.
10/27/2017
Isabel G. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was very welcoming and helpful. My car looks great. Thank you for everything.
10/27/2017
Wyatt.richard Wyatt,carolyn. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great job, superly good customer service,very knowledgeable personell! Beautiful and accommodating
waiting/customer area. Great team effort coordinating car rental! It was the best car repair experience ever in 40 years of driving! Thanks!
10/27/2017
Samantha S. VERIFIED CUSTOMER
Vehicle Make : Audi
Wow, you guys are awesome. I appreciate your kindness and effort throughout the whole estimate and repair process. Couldn’t ask for anything better. I’ll be sure to spread the word. Special thanks to Elizabeth, Ryan, the front desk ladies who put up with my multiple calls over the past two days, and anyone who worked on my Audi. It’s beautiful, and I’m very impressed.
10/26/2017
Pedro L. VERIFIED CUSTOMER
Vehicle Make : Honda
It was repaired ahead of the due date. Thank you!
10/25/2017
Laurel A. VERIFIED CUSTOMER
Vehicle Make : Ford
They kept in touch with me through out the three days to keep me informed of the work status, and I appreciated that. Also they were open until 6 pm so I did not miss work. Also I was able to leave the rental car with them when I picked up my car.
10/25/2017
Qinyi Y. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent service. Thank you very much!
10/25/2017
Paul B. VERIFIED CUSTOMER
Vehicle Make : Subaru
It was a pleasure dealing with our estimator, Robert Reid, who was professional, knowledgeable, and good-natured. The work was completed ahead of schedule, and the quality was above and beyond. In the office, Kim Machado was a wonderful human face of Fix Auto Poway, putting us at our ease and being very helpful. Thank you, Fix Auto!!
10/23/2017
Joe S. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great job done in a timely manner. Text notifications were also very helpful.
10/22/2017
Maryland W. VERIFIED CUSTOMER
Vehicle Make : Scion
The quick and speedy response was much appreciated! The whole process was very well organized and made it less stressful! Thanks again !
10/19/2017
Sherry H. VERIFIED CUSTOMER
Vehicle Make : Honda
I am impressed! Thank you for a great experience! The text messages with
Status updates were so appreciated, & the customer service spot on! I work daily with the public & know it can be challenging at times, but I am a stickler when it
comes to customer service when I am on the receiving end. I have already told
co-workers, family, & friends about my service! (They know my standard is high when it comes to service) Hitting a coyote at 40 mph was already traumatic, so thank you for making the repairs a pleasant experience!
10/18/2017
Thanh T. VERIFIED CUSTOMER
Vehicle Make : Honda
Verygood repair work. Keep up the good quality job. Will use the service again, if needed.
10/14/2017
Jeremy L. VERIFIED CUSTOMER
Vehicle Make : Ford
A+ customer service, I will be recommending your company to my friends and family
10/13/2017
Sheila F. VERIFIED CUSTOMER
Vehicle Make : Honda
My experience was fantastic!! From being able to pick up and drop off rental car on location, to the amazing customer service that I received. Always kept me current with my repairs by text, which is awesome. Can't always answer my phone so this was perfect.
Would recommend them to everyone.
Thank you,
Sheila F
10/11/2017
Jackie K. VERIFIED CUSTOMER
Vehicle Make : Jeep
Work was completed on time and quality work.
10/10/2017
Sonia P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Courtney and Robert were so professional and courteous.
They always kept me updated on the progress of my
car’s repair. The repair was very fast and the car looked good
as new and they even did a courtesy quiick external and internal
cleaning of the vehicle. Excellent customer service! I would highly recommend
Fix Auto for anyone needing repair on their vehicle.
10/8/2017
Barbara Claire. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Starting with Courtney who answered my calls arrange my rental car and head out all the paperwork it couldn't of been more professional kind and proficient. She is a real delight and you're very fortunate to have her working at your Company. It was not a comfortable thing for me as I've never been in an accident and never had to go through his kind a body shop situation so I would highly recommend to anyone to bring their car for bodywork to your company. Also Ryan who handled the estimate and reviewed my cars needs was excellent as well kind professional and easy to work with. Again all in all I would highly recommend anyone to bring their car to your business!