Great experience. Your customer service was excellent.
3/29/2015
Eugene P. VERIFIED CUSTOMER
Vehicle Make : Jeep
I am extremely pleased with the results and the timely updates during the repair. The staff was professional and knowledgeable. I want to extend my thanks to Dave Gladheart and the rest of the staff. I was impressed with the consistency in regards to professionalism across the board.
Three take aways:
Top notch work
Professionalism
Empathy for customer
Cheers Eugene Paul
3/28/2015
Diana S. VERIFIED CUSTOMER
Vehicle Make : Honda
This is the third time I've used Koons and I feel very happy and confident with the staff and work done on my vehicle. I appreciate having the Enterprise car rental next door as it makes it convenient . Thank you for the terrific job!
3/20/2015
Dominic C. VERIFIED CUSTOMER
Vehicle Make : Dodge
I am really happy with the whole experience I have been amazed and really love you all .
3/14/2015
Said B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repair not completed as agreed. And poor quality, although the bill was over estimated 2,400. Unprofessional. Job was done as it was in a little body shop located in Manassas.
3/7/2015
Aklilu T. VERIFIED CUSTOMER
Vehicle Make : Toyota
I felt at home. Excellent service.
3/7/2015
Halimah C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Koons was awesome! Great customer service, finished on time and very clean car returned to me. Would recommend them 100%
3/5/2015
Hailu Y. VERIFIED CUSTOMER
Vehicle Make : Toyota
I did not Luke all the work but ist good I am satified .
3/4/2015
Tiffany R. VERIFIED CUSTOMER
Vehicle Make : Honda
Such friendly staff. The repair was perfect and they even washed my car! :-) I'm so pleased I've already told some friends about Koons
2/27/2015
Peter V. VERIFIED CUSTOMER
Vehicle Make : Honda
With people like Dave handling repairs, it all goes smooth. Thanks to Jeff Gill and his gang of professionals!
2/27/2015
Ian S. VERIFIED CUSTOMER
Vehicle Make : Saab
Great service! I could not have asked for more. Excellent repairs, superb customer service and fast!
2/22/2015
Justin G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
If looks like the mirror is a different size than my driver mirror
2/19/2015
John W. VERIFIED CUSTOMER
Vehicle Make : Volvo
Super job! Well done to the Collision Crew!!
2/17/2015
Pamela D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Really nice work, great communication. Easy process.
2/14/2015
Jiselle P. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looks as nice as a new car, I am satisfied and pleased for the work committed for this repair. Thank you for a job well done!
2/12/2015
Shelly J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Service was superb. Dave Gladhart kept me informed very step of the way and is a true professional. I wish more businesses had employees like him. Thank you!!
2/11/2015
Lora S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Did not reply to my text message.
2/11/2015
Alexander R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Professional.
2/8/2015
Alana B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Dave was great - kept me informed throughout. Customer service was top notch.