I really appreciated the daily updates on the progress of the repair process. The courtesy and friendliness of the associates made it a much more bearable experience.
11/12/2016
Etaferahu S. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional people. I have been updated every step of the repair which is very impressive. You guys are amaizing. Thank you. I haven't driven my car yet, but the fact that you finished the work the day you said you would finish is unbelievable.
11/11/2016
Jessica L. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Very enjoyable experience overall from all perspectives
11/9/2016
Melaku B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good work
11/9/2016
Mary W. VERIFIED CUSTOMER
Vehicle Make : Kia
Laura was fantastic! Excellent customer service.
11/9/2016
Robel A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Awesome job. Very professional as always.
11/8/2016
Jacqueline S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
When I received my car the interior was a missing part from the radio and I have not received a return phone call about whether you will pay for the part that went missing. I spoke with Shaun and did not receive a return phone call.
11/5/2016
Waldon B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I am concerned that when my car was returned the automatic door locks did not function correctly a matter I brought up with Oscar Aguilar on November 4th 2016. I would like to know how you intend to address this matter.
Regards,
Waldon B
11/5/2016
Mark P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Outstanding service in a timely manner, thanks!
11/4/2016
John B. VERIFIED CUSTOMER
Vehicle Make : Honda
Unbelievable customer service. Thank you to everyone that took care of me.
11/3/2016
Danielle B. VERIFIED CUSTOMER
Vehicle Make : Subaru
My car was returned to me as if I just puechased it new off the dealer lot. THe staff from the recetionionist, meeting Mike and then my Estimator, Laura Kibler were all geared towards customer service and so professional. I apprectiate the text progress and updates from Ms. Laura on the status of my car. My car was even washed, vacummed and wiped down on tbe inside before it was returned to me I will be referring you to all my friends and family. Job well done!
10/28/2016
Caroline K. VERIFIED CUSTOMER
Vehicle Make : Nissan
Quick, easy and guaranteed!
10/26/2016
Marta A. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was very professional and kind. The whole experience was very smooth and the mechanics were able to fix my car ahead of schedule.
10/21/2016
James I. VERIFIED CUSTOMER
Vehicle Make : Toyota
My wife said it wss a pleasure working with USAA and Koon's.
10/19/2016
Bernard G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Continue with the great work
10/17/2016
Peter W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Unhappy with condition of the repair. Rough edges, poor alignment of the replaced part
10/15/2016
Fahim F. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did a great job fixing my Toyota Camry.very satisfied about their quality of work and customer service.
10/10/2016
Regina M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Team was very professional . I was kept informed throughout the entire process. The experience was awesome!
10/8/2016
Christopher J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Every aspect was perfect! Thank you for the speedy and top-notch repairs!