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Real Reviews from VERIFIED CUSTOMERS
Carmen R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I received exceptional customer service from Koons Collision to Enterprise service desk everyone was outstanding!
12/9/2016
Robin P. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Professional and timely! Convient lovation.
12/9/2016
Della B. VERIFIED CUSTOMER
Vehicle Make : Honda
You did a fabulous job on my car. Thank you so much. MERRY CHRISTMAS
12/9/2016
Angelique M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Looks good
12/6/2016
Zuber H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great job
11/24/2016
Lucita P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you very much for fixing my car. I really apprecite everything. I am very much satisfied.
11/24/2016
Eric M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Your team did a great job on the repairs. It was fast and they kept me informed about any delays.
11/23/2016
Richard R. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Shawn was very helpful and he kept me informed throughout the process.
11/23/2016
Laura B. VERIFIED CUSTOMER
Vehicle Make : Toyota
My only complaint was that I called the Geico representative who I spoke with when I dropped my car off & she never returned my call. Her name was Lee.
11/22/2016
Sahar A. VERIFIED CUSTOMER
Vehicle Make : Kia
High quality Sevice, I like it honestly , getting a chance to drive ford 2017 was just nice experience although I was so worried about your car, but it was amazing , thank you
11/22/2016
Karen A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Laura was terrific to work with and the woman at the front desk is always pleasant. I like the convenience of Enterprise on site too. Thank you!
11/22/2016
Kevin S. VERIFIED CUSTOMER
Vehicle Make : Mazda
Thank you
11/20/2016
Donald B. VERIFIED CUSTOMER
Vehicle Make : Dodge
I am a totally satisfied customer. The work performed on my car was top notch and the customer service provided by Laura was outstanding! I appreciate the knowledge and expertise. I would definitely recommend Koons Collision to family and friends.
11/20/2016
Mariateresa R. VERIFIED CUSTOMER
Vehicle Make : Toyota
I'm very happy with the company. Specially with the staff they are professional and they know that to do
11/20/2016
Robert H. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for your prompt and attentive detail in my recent repair experience. I'm very pleased with the look and quality of your work. Sincerely, Robert W. Hook
11/19/2016
Tenisha D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Koons did a great job on my car. I was worried that the door that was replaced would look totally different from the rest of my car and it didnt. Job well done????????
11/18/2016
Tion J. VERIFIED CUSTOMER
Vehicle Make : Ford
When I called the adjuster to check on my vehicle, he ignored my phone calls. I literally saw him with my own eyes sitting at his desk when i called him because I was sitting in the lobby listening to the phone ring. I had to call the Geico claim line to talk to someone, and he stayed on the line with me and talked directly to the front desk personnel from my phone. The person on the Geico claim line ask Lionel (the guy at the front desk) if Ian was in and he said yes I'm looking right at him. Lionel then walked in Ian's office with my phone and handed him my phone so he could talk to the person on the claim line. It wasn't until then when I got a phone call back about my vehicle. I should not have to jump through that many hoops just to check on my car when it is due to be picked up.
11/17/2016
Eleanor S. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Well done
11/17/2016
Carlos L. VERIFIED CUSTOMER
Vehicle Make : Ford
Every thing was as expected, the employees was very kind and the service was on time. Thank you very much for your help.
11/15/2016
Tyrone L. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciate the speed in which my car was completed.My bumper which was damaged looks as good as new ..great job to the team. Thanks again!
11/12/2016