Amazing staff! Dave was wonderful to work with. He came highly recommended! The team as a whole were polite and courteous. If I ever need repairs again, you can count on my business. C.Williams
2/24/2017
Solomon A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very respectful and kind and professional agents. Took time to explain in detail and at a regular conversational speed, how they are going to make my wife's car new again. I really appreciated that
2/23/2017
John T. VERIFIED CUSTOMER
Vehicle Make : BMW
Outstanding customer service at every step. Receptionist is overwhelmed at desk st times with phone calls but handles it well .
Enterprise should be more straight forward with billing practices as they charged Three calendar days for 48 hr rental
2/22/2017
Nneka W. VERIFIED CUSTOMER
Vehicle Make : Jeep
Love y'all!
2/18/2017
Systems Engineering. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very well done.....I in particular liked the e mail updates. All employees were very friendly and professional...thanks for the repair.
2/16/2017
Josephine R. VERIFIED CUSTOMER
Vehicle Make : Mazda
Everyone was friendly and readily explained what would take place. My car was quickly repaired and I was kept in the loop at all phases of the repair. My car was cleaner when I picked it up, specifically the interior. Thank you for making this a painless process.
2/14/2017
Autumn L. VERIFIED CUSTOMER
Vehicle Make : BMW
Everything was great! They were fast, friendly, and kept me updated throughout the entire process. Everyone was very professional and helpful. I would highly recommend and use them again.
2/11/2017
Rocky K. VERIFIED CUSTOMER
Vehicle Make : Nissan
These professional gave us the red carpet treatment. They kept me and my wife posted on the status. Finished early and treated my wife like family. It was a real pleasure. I never had to take off work. My wife was able to do it all.
2/10/2017
Shira H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service. Completely seamless process between Koons and enterprise rental. I was extremely impressed.
2/10/2017
Stephen S. VERIFIED CUSTOMER
Vehicle Make : Lexus
I have had a number of vehicles repaired at Koons over the years. With each one, the result was fantastic. Each person I dealt with, from the receptionist to the gentleman who returned my car to me when the work was done, treated me with the utmost courtesy and respect. I wish that I could remember each and every name of those of your staff I met but if you look up my record, would you please pass on to them how grateful I am for everything they did for me. Your staff is the best! The work you do is unparalleled! Sincerely, Stephen S
2/9/2017
Mary S. VERIFIED CUSTOMER
Vehicle Make : Toyota
It was perfect...
Thanks....
2/9/2017
Kristen A. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
I was very impressed with my experience. Koons did an amazing job! Thank you!
2/9/2017
Leon H. VERIFIED CUSTOMER
Vehicle Make : Honda
Quick service and easy process
2/9/2017
Sebastian A. VERIFIED CUSTOMER
Vehicle Make : Nissan
They did a good Job but the light has a fault
2/8/2017
Jacob J. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ms. Kibler was fantastic in keeping me in the loop of communication. The updates via text are brilliant. Truly grateful for the speedy & quality of service.
2/8/2017
Kimberlee C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Laura was awesome! Kept me informed at every turn. Thank you!
2/4/2017
Kelly D. VERIFIED CUSTOMER
Vehicle Make : Toyota
They were excellent. I was kept informed from beginning to end. My car looks brand new. Thank you!!
2/4/2017
Okhil N. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fast fixing
2/3/2017
Korey K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The repair team did an amazing job/work on my car and very friendly professional with a great since of humor......great job team koons collision
1/28/2017
Theresa C. VERIFIED CUSTOMER
Vehicle Make : Ford
Got my car done earlier than estimated. Excellent job. The detailing was amazing. Thanks so much