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Real Reviews from VERIFIED CUSTOMERS
Maritza R. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job! Fast service. Everything went very smooth. I was well informed of everything.
7/19/2017
Chris M. VERIFIED CUSTOMER
Vehicle Make : Scion
On the surface of it all it appears everything was done very well. I think a little time will tell but so far completely satisfied.
7/18/2017
Alyson M. VERIFIED CUSTOMER
Vehicle Make : Honda
I picked up my car Saturday. Later that day after the shop was closed I noticed my car had a scratch on the repair area. I'm stopping by tomorrow (Monday July 16, 2017) to talk to someone. Thanks.
7/16/2017
Katherine I. VERIFIED CUSTOMER
Vehicle Make : Ford
Adjustor was thorough, explained clearly what was done so it was clear to me what to expect. Appreciate everything is online and via text but I also appreciate the phone call as it connects you with an actual person you can speak to. Rental was great as well. Thank you for making the process seamless.
7/13/2017
Brister P. VERIFIED CUSTOMER
Vehicle Make : BMW
Front desk receptionist was rude and very unhelpful. Tech left white dust finger prints on the inside of my door and broke my rear view mirror. Tape residue was left on my trunk. Alignment of my vehicle was done incorrectly forcing me to waste time off from my work to have it serviced properly. Mainly the rudeness of the front desk receptionist compounded the situation even more. Would not recommend Koons Collision to anyone.
7/12/2017
Martin J. VERIFIED CUSTOMER
Vehicle Make : Ford
The service was great, and the people were very friendly I highly recommend it
7/11/2017
James N. VERIFIED CUSTOMER
Vehicle Make : Dodge
Good job and very excited.
7/10/2017
Lorena G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Yes I feel happy They did a good job thank you for everything guys
7/9/2017
Emeline M. VERIFIED CUSTOMER
Vehicle Make : Nissan
The car loooks perfect, thank you!
7/5/2017
James B. VERIFIED CUSTOMER
Vehicle Make : Ford
Great looking job! Every body very friendly and professional too.
7/4/2017
Daniel F. VERIFIED CUSTOMER
Vehicle Make : Jeep
I had a good rep, but honestly for (10) days of repair time, it was a little excessive. Also, a part of my back panel was scratched into the clear coat (brand new vehicle), necessitating another repair. While I am pleased with the service Dave provided, this should not have happened...and I should not have been the first to notice the error as well.
7/1/2017
Mary B. VERIFIED CUSTOMER
Vehicle Make : Honda
Scarlett and Oscar were especially kind. I had a positive experience. Thank you!!!!
6/30/2017
Rhonda D. VERIFIED CUSTOMER
Vehicle Make : Lexus
All of you are nice professional you even go above and beyond. The work doen was great! And fast! Thank you ao much.
6/29/2017
Naima E. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very goog. Hop thank you Gamal
6/20/2017
Sherif H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
A big thank you to Oscar who combines professionalism with a friendly and courteous treatment. Quality of work is excellent and front desk officer is efficient and friendly. Thank you Koons Collision center.
6/17/2017
Rick W. VERIFIED CUSTOMER
Vehicle Make : Honda
Great business to deal with
6/16/2017
Karl S. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional. Appreciate receiving text msgs. The repair work was flawless.
6/16/2017
Ahmad H. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did awesome job!!
6/15/2017
Karen P. VERIFIED CUSTOMER
Vehicle Make : BMW
Koons Collision repair did an excellent job on my BMW. I was very surprised. You have a good team of auto technicians. Paired with the Enterprise customer service reps, total excellent service. Thank You.
6/10/2017
Carrie C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Koons and GEICO did an excellent job caring for and repairing my vehicle. I'm very happy with the results., and the repair was completed more quickly than promised. My experience with Enterprise was ok. Their inventory was low and I was kept waiting for a while to have the car cleane (making me late for work) even though it never got cleaned. The gas warning lightt came on right after I started driving my rental. Returning the car to Enterprise, however, was hassle-free.
6/9/2017