No one did a final walk through to explain the repairs. They also did not call the rental car company to let them know I dropped off the rental car. I could have been charged an additional day if the rental car company did not call me directly to ask me when I was dropping off the car. Overall, it wasn't enough of a good experience to make me return.
12/1/2016
Ashul G. VERIFIED CUSTOMER
Vehicle Make : BMW
Very responsive team and really like the email updates. Quality of the work was great.
8/31/2016
John M. VERIFIED CUSTOMER
Vehicle Make : Volvo
Chris and Sergio provided excellent service. They consistently provided updates on the progress of the vehicle. In addition, the detailing of the vehicle at the end of the service was a great touch. The vehicle looks and drives great. I have already shared their contact information with numerous friends and co-workers.
7/15/2016
Danielle L. VERIFIED CUSTOMER
Vehicle Make : Land Rover
Sergio was attentive to detail and provided great communication.
5/29/2016
Helen H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thank you
4/27/2016
Karen D. VERIFIED CUSTOMER
Vehicle Make : BMW
All European Collision Center employees I interacted with were friendly, helpful and professional. Even though someone else's insurance was covering this repair, the prices seem very reasonable. Highly recommend.
4/26/2016
Victoria G. VERIFIED CUSTOMER
Vehicle Make : BMW
Great work and very prompt
11/25/2015
James W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Was promised the car would be ready 3 separate
times. Complete job took over **** month. Is this normal??
11/24/2015
Roger O. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Friendly staff and excellent repair job. I particularly liked getting my car back detailed and looking like new.
9/26/2015
Kathleen B. VERIFIED CUSTOMER
Vehicle Make : BMW
Appreciate great service and Sergio care about me and my car. Good experience
8/27/2015
Kevin B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Overall, an excellent experience. Love the email updates and the professional staff and the way we were treated
Big recommendation.
Great job!
1/1/2015
Carol B. VERIFIED CUSTOMER
Vehicle Make : Acura
Your staff was exceptionally cooperative.
Oswald Gomez
(actual customer)
11/16/2014
Carolina E. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
It was simple, clear and professional.
5/31/2014
Heinz J. VERIFIED CUSTOMER
Vehicle Make : BMW
Sergio made the procedure very simple and the paint job well done. Thank you.
10/14/2013
Debra S. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The car looks great1
8/16/2013
Yoohwan C. VERIFIED CUSTOMER
Vehicle Make : BMW
Great service!
6/7/2013
Carrie S. VERIFIED CUSTOMER
Vehicle Make : BMW
The car looks great. Sergio oversaw the work and the daily updates were useful. I wasn't expecting the price tag (and luckily I have insurance) but the work was really solid and God forbid I need more work done in the future I will return to European Collision Center.
5/3/2013
German C. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
U are good when it comes to repair cars wow u did a wonderful job when it comes to the costumer services I think you have to work more with that but I love the job u did In my car wow u are one of the best shops in sf u were fasts and u done a perfect job thank you for everything and I will recommend ur shop